Senior Business Systems Analyst
HubSpot
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇮🇪 Ireland
Visit company websiteSalary
💰 £56,900 - £91,000 per year
Job Level
Senior
Tech Stack
SQL
About the role
- Serve as the subject matter expert for our quoting and proposal related systems (i.e. our internal quoting tool, approvals, legal terms, checkout).
- Proactively highlight rising issues in our system and frequent pain points end users experience.
- Serve as a critical member of cross functional initiatives to build out strategic improvements to our CPQ systems.
- Analyze and optimize business processes using data; identify pain points, root causes, and scalable solutions for both internal ticketing support and product improvement.
- Translate business and regulatory requirements into clear, actionable tasks/roadmaps for technical teams; document thoroughly.
- Collaborate cross-functionally to implement, test, and document integrations, enhancements, or new features, ensuring seamless data flow and operational consistency.
- Respond to and resolve issues related to our quoting and buying tools.
- Use data and impact metrics (including SQL/Looker or similar tools) to measure success and drive decision-making.
- Act as a communication bridge between technical and non-technical stakeholders, fostering collaboration across teams.
Requirements
- Bachelor's in Business Administration, Information Systems, Finance, or related field.
- 3-5+ years as a Business Systems Analyst, including hands-on experience with both billing/payments platforms and global tax/compliance solutions.
- Experience in Fintech and/or Quoting systems.
- Solid understanding of quote/proposal lifecycle.
- Strong quantitative, analytical, and problem-solving skills; advanced proficiency with data analysis tools (SQL, Looker, etc.)
- Ability to manage multiple priorities effectively in a dynamic, high-pressure environment.
- Excellent written and verbal communication; proficiency in documentation and process mapping.
- Adaptability, proactive mindset, and empathy for both customers and internal users.
- Proficiency in Workato or comparable automation platforms
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data analysisSQLLookerprocess mappingbusiness process optimizationquoting systemsbilling platformspayments platformsglobal tax solutionscompliance solutions
Soft skills
analytical skillsproblem-solving skillscommunication skillscollaborationadaptabilityproactive mindsetempathytime managementprioritizationdocumentation