Senior Service Designer – AI Ecosystems, Value Realization

Hubnex Labs

Senior Service Designer at Huntridge Labs, architecting AI service journeys to maximize business value and customer satisfaction. Leading design efforts for efficient AI collaboration and operational excellence.

Posted 6/25/2026full-timeRemote • California • 🇺🇸 United StatesSenior💰 $145,000 - $155,000 per yearWebsite

About the role

Key responsibilities & impact

Architect end-to-end service journeys for AI agent collaboration
Design high-efficiency service blueprints for AI agents
Architect robust fallback and escalation mechanisms
Design intuitive AI touchpoints for user engagement
Build reusable frameworks for product and engineering teams

Requirements

What you’ll need

5+ years leading service design or product strategy
Deep understanding of generative AI capabilities
Proven ability to map front-end user touchpoints to operational realities
Ability to balance qualitative user insights with quantitative analytics
Exceptional facilitation skills for cross-functional alignment

Benefits

Comp & perks

One of the best benefits packages in the industry

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

service designproduct strategygenerative AIuser touchpoints mappingqualitative analysisquantitative analysisservice blueprintsfallback mechanismsescalation mechanismsframework development

Soft Skills

leadershipfacilitationcross-functional alignmentuser insights balancingcommunication