AI Incubator Program Lead, SME

Hubnex Labs

Lead AI Incubator Program for the Department of Veterans Affairs, focusing on Generative AI solutions. Client-facing program management at the intersection of AI product knowledge and government consulting.

Posted 6/17/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $190,000 - $200,000 per yearWebsite

About the role

Key responsibilities & impact

Define and document incubator intake processes, SME consult workflows, and PoC tracking mechanisms
Write and maintain 5–10 Self-Service Playbooks for VA employees at varying technical levels
Develop and execute a Communication Plan to announce the incubator VA-wide
Facilitate requirements-gathering sessions with VA stakeholders; manage follow-through on action items
Triage intake requests and own status communications back to requesters
Conduct and document SME consults — targeting 20+ per period of performance with >4/5 satisfaction
Coordinate four AI Lab proof-of-concept efforts with measurable outcomes
Author User Satisfaction Reports for each SME consult; manage VA review/approval cycle
Track satisfaction metrics and report on incubator effectiveness

Requirements

What you’ll need

5+ years in program or product management, ideally in federal IT or digital transformation
Experience standing up or operationalizing a new program or service offering (not just running an established one)
Strong technical fluency in generative AI — enough to run credible SME consults and write useful playbooks, not necessarily to build models
Demonstrated ability to produce government-approvable deliverables (plans, reports, playbooks) — clear writing is essential
Experience working inside or alongside a federal agency; understands VA or similar large bureaucracy cadence

Benefits

Comp & perks

one of the best benefits packages in the industry

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

program managementproduct managementgenerative AIrequirements gatheringcommunication planningdocumentationuser satisfaction reportingplaybook developmentproof-of-concept trackingsatisfaction metrics tracking

Soft Skills

clear writingstakeholder managementfacilitationorganizational skillsconsultation skillsaction item managementcommunication skillsanalytical skillscollaborationproblem-solving