Client Services Representative

• The Client Service Director (CSD) is a critical leadership position across all Lines of Business at HUB SoCal.
• This role in the SoCal Region provides service oversight for one or more High Performing Teams (HPTs).
• Works closely with Producers to ensure the High Performing Teams (HPTs) are effective and hit desired long-term outcomes.
• Manage, support, and coach team members to ensure they are performing effectively.
• Utilize data analytics capabilities to identify and understand any root cause issues.
• Partner with the PL/CL/EB Practice Leader to ensure book sizes are optimized across the teams.
• Cultivate and sustain strategic relationships with insurance carrier partners.

Client Service Director – Commercial Lines

Client Service Manager

Client Service Executive

Associate, Client Service I

Client Service Associate

Client Service Associate, Registered