HUB International

Client Service Director – Commercial Lines

HUB International

full-time

Posted on:

Location Type: Hybrid

Location: Culver City • California • 🇺🇸 United States

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Salary

💰 $140,000 - $180,000 per year

Job Level

Lead

About the role

  • The Client Service Director (CSD) is a critical leadership position across all Lines of Business at HUB SoCal.
  • This role in the SoCal Region provides service oversight for one or more High Performing Teams (HPTs).
  • Works closely with Producers to ensure the High Performing Teams (HPTs) are effective and hit desired long-term outcomes.
  • Manage, support, and coach team members to ensure they are performing effectively.
  • Utilize data analytics capabilities to identify and understand any root cause issues.
  • Partner with the PL/CL/EB Practice Leader to ensure book sizes are optimized across the teams.
  • Cultivate and sustain strategic relationships with insurance carrier partners.

Requirements

  • Minimum 7 - 10 years of insurance brokerage experience, preferably in Commercial Lines.
  • Minimum 3-5 years of leadership experience in the insurance industry managing a department or branch.
  • Proficient with computer systems, including but not limited to Microsoft Office and EPIC.
  • Industry designation (e.g., CPRIA, CPCU, CIC) considered an asset.
Benefits
  • PPOs
  • HMO
  • HSA
  • FSA
  • vision coverage
  • dental coverage
  • pet insurance
  • paid time off
  • a generous 401k plan

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
data analyticsinsurance brokeragecommercial linesleadershipteam management
Soft skills
coachingrelationship buildingstrategic thinkingcommunication
Certifications
CPRIACPCUCIC
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