HUB International

Commercial Lines Account Manager

HUB International

full-time

Posted on:

Location Type: Hybrid

Location: Metairie • Louisiana • United States

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About the role

  • The Account Manager manages a book of insurance business
  • Provides professional, courteous service to our clients, carrier representatives, underwriters, business partners, and HUB colleagues
  • Provides a high level of support to Producers in obtaining, maintaining, and expanding business
  • May also be responsible for account rounding and the development of new business as appropriate
  • Makes major decisions independent of manager approval on books of insurance business for which the incumbent is responsible
  • Works closely with Producers and other HUB personnel on all aspects of client service, marketing, and renewal
  • Oversees the preparation and implementation of all transactions, paperwork, and internal processing for assigned accounts
  • Troubleshoots claims and billing issues
  • Develops new business from existing accounts and assigned leads

Requirements

  • At least 3+ years of experience and demonstrated proficiency in an insurance Account Management role in required lines
  • Brokerage experience is preferred
  • Excellent oral and written English communications skills
  • Superior customer service and problem solving skills
  • Demonstrated proficiency with computer systems, including but not limited to Microsoft Office and automated agency management systems
  • Ability to work in a team environment
  • Ability to work a regular, full-time work schedule at HUB’s facility(s) and ability to travel on business when required
  • High School diploma or equivalent; AA and/or college degree preferred
Benefits
  • Competitive salaries and benefits offerings
  • Medical/dental/vision insurance and voluntary insurance options
  • Health Savings Account funding
  • 401k matching program
  • Company paid Life and Short-Term Disability Plans
  • Supplemental Life and Long-Term Disability Options
  • Comprehensive Wellness Program
  • Paid Parental Leave
  • Generous PTO Package - Vacation, Holiday, Sick, and Personal Time Off
  • Great work/life balance, because that’s important for all of us!
  • Focus on creating a meaningful environment through employee engagement events
  • Growth potential - HUB is constantly growing and so can your career!
  • Strong community support and involvement through HUB Gives