Analyst

• Support the Account Executives and Advisors with quoting, reporting and other strategic analytic processes.
• Maintain excellent relationships with HUB clients and vendors.
• Increase profitability of existing product lines through the proposal process.
• Develop and communicate strategy for RFPs, results and reports to carrier partners/vendors.
• Responsible for the new and renewal submission and implementation as it relates to the quoting process.
• Progressive project management for the timely renewal process concerning quality, deadline, workflow, communication and carrier coordination.
• Interprets client’s needs and makes recommendations on direction of RFP and contribution analysis.
• Quoting new and renewal groups.
• Understands and analyzes the respective markets and products to find the best solutions to meet client’s needs.
• Examines benefits and claims data for inclusion in RFPs, organizes carrier & vendor bids received and follows up on non-responses and late submissions.
• Negotiates with carriers throughout the RFP process.
• Addresses carrier questions during RFP process and advises carriers on the client benefit strategy.
• Support Account Executive with data gathering of benchmarking, strategic planning and reporting duties.
• Conducts claims analysis and contribution modeling.
• Interprets census data and evaluates it for accuracy.
• Communicates with Account Executives and Producers on status of marketing activity.
• Reviews insurance bids for compliance with specifications, identifying key differences in bids, and maintaining client databases within internal systems.
• Creates and updates templates used during the strategy and marketing process.
• Adds to and maintains client access to external online portals.
• Provides training as a subject-matter-expert to other Client Services team members on various topics.
• Manages and assists with client-related service issues.
• Attend carrier sales meetings, trainings, and webinars.
• Maintaining detailed knowledge of new and existing products and relaying between carriers, Account Executives & Producers.
• Communication and coordination with the carriers and internal HUB Team.
• Expert user in BenAdmin, workflow, carrier and proposal systems.
• Perform research and problem resolution of data issues using multiple systems, tools and resources.
• Maintains positive relationships both internally and externally.
• Maintain HUB Values including HIPPA and ACA Compliance.
• Ensure meeting HUB turn-around times as outlined in the KPIs.
• Assist in the development and implementation of new processes and procedures.
• Functions as the analytical subject matter in strategy meetings with Account Executive and Producer.
• Provides mentorship to more junior Benefit Analysts.
• Works within the project management tool SmartSheet.
• Works within Benefit Point to update client information.

Benefits Analyst II

Mid-Level Operational Technology Analyst

Project Controls Analyst

Lead Analyst, Contract Analytics

State Policy Analyst

Client Analyst