HUB International

Benefits Analyst II

HUB International

full-time

Posted on:

Location Type: Hybrid

Location: Newport Beach • California • 🇺🇸 United States

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Salary

💰 $75,000 - $85,000 per year

Job Level

Mid-LevelSenior

About the role

  • Support the Account Executives and Advisors with quoting, reporting and other strategic analytic processes.
  • Maintain excellent relationships with HUB clients and vendors.
  • Increase profitability of existing product lines through the proposal process.
  • Develop and communicate strategy for RFPs, results and reports to carrier partners/vendors.
  • Responsible for the new and renewal submission and implementation as it relates to the quoting process.
  • Progressive project management for the timely renewal process concerning quality, deadline, workflow, communication and carrier coordination.
  • Interprets client’s needs and makes recommendations on direction of RFP and contribution analysis.
  • Quoting new and renewal groups.
  • Understands and analyzes the respective markets and products to find the best solutions to meet client’s needs.
  • Examines benefits and claims data for inclusion in RFPs, organizes carrier & vendor bids received and follows up on non-responses and late submissions.
  • Negotiates with carriers throughout the RFP process.
  • Addresses carrier questions during RFP process and advises carriers on the client benefit strategy.
  • Support Account Executive with data gathering of benchmarking, strategic planning and reporting duties.
  • Conducts claims analysis and contribution modeling.
  • Interprets census data and evaluates it for accuracy.
  • Communicates with Account Executives and Producers on status of marketing activity.
  • Reviews insurance bids for compliance with specifications, identifying key differences in bids, and maintaining client databases within internal systems.
  • Creates and updates templates used during the strategy and marketing process.
  • Adds to and maintains client access to external online portals.
  • Provides training as a subject-matter-expert to other Client Services team members on various topics.
  • Manages and assists with client-related service issues.
  • Attend carrier sales meetings, trainings, and webinars.
  • Maintaining detailed knowledge of new and existing products and relaying between carriers, Account Executives & Producers.
  • Communication and coordination with the carriers and internal HUB Team.
  • Expert user in BenAdmin, workflow, carrier and proposal systems.
  • Perform research and problem resolution of data issues using multiple systems, tools and resources.
  • Maintains positive relationships both internally and externally.
  • Maintain HUB Values including HIPPA and ACA Compliance.
  • Ensure meeting HUB turn-around times as outlined in the KPIs.
  • Assist in the development and implementation of new processes and procedures.
  • Functions as the analytical subject matter in strategy meetings with Account Executive and Producer.
  • Provides mentorship to more junior Benefit Analysts.
  • Works within the project management tool SmartSheet.
  • Works within Benefit Point to update client information.

Requirements

  • College Degree
  • 4+ years working for a carrier or brokerage firm.
  • Strong verbal and written communication skills
  • Analytical and problem-solving abilities
  • Proficient in Microsoft Office – intermediate to expert user level preferred.
  • Excellent organizational skills
  • Ability to work well under pressure with attention to detail
  • Team oriented self-starter with ability to prioritize, monitor and control workflow deadlines and be flexible
  • Detail oriented
  • Sense of urgency
  • Understanding of benefits & benefit terminology
  • Proficient typing ability
  • High degree of independence and problem-solving skills
  • Accurate completion of enrollment/changes which includes follow-up with carriers and team

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
data analysisRFP processclaims analysiscontribution modelingquotingbenchmarkingreportingproject managementcompliancebenefits terminology
Soft skills
communication skillsanalytical abilitiesproblem-solvingorganizational skillsattention to detailteam-orientedself-starterflexibilitysense of urgencymentorship
Certifications
College Degree
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