HUB International

Technical Support Associate – Healthcare

HUB International

full-time

Posted on:

Location Type: Hybrid

Location: Wilmington • Maine, Massachusetts • 🇺🇸 United States

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Salary

💰 $23 - $28 per hour

Job Level

JuniorMid-Level

About the role

  • Provide technical assistance and workflow support to the Commercial Service, Marketing and Production team
  • Support production and account managers with proposals and policy summaries
  • Enter data required by insurance company automation systems
  • Handle correspondence and clerical processing of accounts including applications, attachment processes, pre-renewal data collections and agency management system input
  • Process certificate of insurance requests
  • Provide account managers, producers and marketing with loss reports from insurance carriers
  • Maintain cancellation/reinstatement system for commercial accounts
  • Responsible for invoicing of commercial policies
  • Policy checking and endorsement processing of automobile and workers compensation insurance policies
  • Implement a quality control review process for production of quality work and excellent customer service

Requirements

  • Work experience within an office environment
  • Ability to obtain a Property and Casualty license after hire
  • Experience with automated systems and Microsoft Office products
  • Excellent organizational, interpersonal, communication skills and ability to work in a team environment
Benefits
  • health/dental/vision/life/disability insurance
  • FSA
  • HSA
  • 401(k) accounts
  • paid-time-off benefits such as vacation, sick, and personal days
  • eligible bonuses, equity and commissions for some positions

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
data entrypolicy processingquality controlinvoicingcertificate of insurance processingaccount managementproposal supportpre-renewal data collectionloss report generationautomation systems
Soft skills
organizational skillsinterpersonal skillscommunication skillsteamworkcustomer service
Certifications
Property and Casualty license
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