Office Support Floating Coordinator

HSS

Floating Coordinator supporting HSS orthopedic and rheumatology physician offices across New Jersey and New York. Managing scheduling, authorizations, patient payments, records, and operational coverage.

Posted 8/14/2026full-timeParamus • New Jersey, New York • 🇺🇸 United StatesJuniorMid-Level💰 $31 - $47 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong administrative and operational support capabilities in healthcare settings, with expertise in patient scheduling, insurance pre-certifications, and effective communication. Proficient in managing physician calendars and maintaining accurate patient records while ensuring compliance with healthcare standards.

Highest-signal resume keywords

Healthcare/Medical Secretary ExperienceEpic ProficiencyPatient SchedulingInsurance Pre-CertificationsStrong Organizational Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient Chart ManagementDaily Batch ReconciliationDocument ScanningAppointment SchedulingInsurance AuthorizationMedical Terminology KnowledgePayment CollectionOperational Issue ResolutionTravel CoordinationOffice Supply Management

Soft Skills

Excellent Communication SkillsCustomer Service OrientationDetail-OrientedAbility to MultitaskCollaborative Teamwork

Tools & Technologies

Electronic Medical Record (EMR)Epic

Certifications & Qualifications

Associate Degree

Industry Keywords

HealthcarePhysician OfficePatient CareHealth Insurance

About the role

Key responsibilities & impact

Provide comprehensive administrative and operational support to several HSS physician practices
Answer phone calls and patient inquiries
Schedule patient appointments, procedures, visits, follow-ups, post-ops, and ancillary tests
Coordinate surgical dates in Epic and confirm pre-authorization, documentation, and pre-testing
Obtain insurance pre-certifications, referrals, and authorizations
Perform patient check-in/out and collect copayments and other payments
Create, update, prepare, and maintain patient charts
Scan documents into the EMR
Complete daily batch reconciliations and submit funds according to required timeframes
Manage physician calendars, arrange travel, and process travel expense reimbursements as needed
Draft correspondence and prepare documents
Maintain office supply inventory and order supplies as needed
Coordinate with departments and facilitate communication among physicians, staff, and hospital departments
Serve as backup for the Office Manager and Staff Secretary
Fill short-term and long-term operational gaps in physician offices across services
Manage workload, resolve operational issues, and coordinate interdepartmental challenges
Commute to NYC offices and two other regional sites as required

Requirements

What you’ll need

Associate degree required
Five-plus years of physician office experience may be considered in lieu of education
Minimum 2 years of healthcare/medical secretary experience
Some college preferred
Excellent verbal and written communication skills
Strong customer service orientation
Ability to follow tasks through to completion
Strong organizational and problem-solving skills
Ability to multitask in a fast-paced environment
Ability to accurately follow directions and instructions
Ability to work collaboratively as part of a team
Detail-oriented
Ability to escalate issues appropriately
Strong computer skills
Knowledge of healthcare and health insurance
Experience with Epic preferred
Familiarity with medical terminology
Ability to continuously stand/walk or lift, handle, and carry 20–50 lbs.

Benefits

Comp & perks

Additional benefits consistent with the role
Opportunities for growth and success
Supportive and inclusive work environment