Medical Secretary

HSS

Medical Secretary managing patient communications and scheduling at HSS. Handling check-out processes and utilizing electronic medical records system.

Posted 7/29/2026full-timeParamus • New Jersey, New York • 🇺🇸 United StatesJuniorMid-Level💰 $35 - $36 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service orientation and exceptional communication skills while managing patient interactions and scheduling efficiently. Proficient in using electronic medical records systems and familiar with medical terminology and healthcare practices.

Highest-signal resume keywords

Customer Service OrientationElectronic Medical Records (Epic)Verbal and Written Communication SkillsOrganizational SkillsMedical Secretary Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Appointment SchedulingCheck-Out ProcessesMedical TerminologyDetail-OrientedProblem-Solving

Soft Skills

MultitaskingCalm Handling of Patient Concerns

Tools & Technologies

EpicMicrosoft Office

Certifications & Qualifications

High School DiplomaBachelor's Degree Preferred

Industry Keywords

HealthcareHealth InsuranceMedical Office Experience

About the role

Key responsibilities & impact

Answer phones and greet patients courteously, clearly, and efficiently
Schedule appointments and ancillary services accurately
Handle patient concerns calmly and appropriately escalate when necessary
Manage check-out processes accurately
Ensure timely internal/external communication regarding appointments
Use electronic medical records systems such as Epic and Microsoft Office software
Prioritize tasks to meet patient needs and departmental goals

Requirements

What you’ll need

High School Diploma
Bachelor's degree preferred
0 years of healthcare/medical experience required
2 years of medical secretary experience preferred
Excellent verbal and written communication skills
Strong customer service orientation
Exceptional customer service skills
Strong organizational and problem-solving skills
Ability to multitask in a fast-paced environment
Detail-oriented
Experience with Epic preferred
Familiarity with medical terminology preferred
Knowledge of healthcare and health insurance preferred
Prior medical office experience preferred

Benefits

Comp & perks

health insurance
retirement plans