Patient Access Specialist III – Uniondale/Southampton Split

HSS

Patient Access Specialist managing complex insurance issues and financial counseling at HSS. Ensuring accuracy of patient data and providing mentorship to junior staff.

Posted 6/26/2026full-timeUniondale • New York • 🇺🇸 United StatesMid-LevelSenior💰 $35,700 - $39,720 per yearWebsite

About the role

Key responsibilities & impact

Manage escalated insurance and financial clearance issues, including denied claims and complex benefit coordination.
Provide advanced financial counseling to patients and families, including cost estimates, payment plan arrangements, and financial assistance guidance.
Ensure accuracy and completeness of patient demographic, clinical, and financial data in Epic and related systems.
Serve as a lead resource for Patient Access Specialist I and II staff, providing mentorship, training, and guidance on complex cases.
Act as a liaison between patient access, clinical departments, and external payers to resolve barriers to care and optimize patient flow.
Provide cross-coverage for multiple service areas and serve as a subject matter expert for high-volume or specialized units.

Requirements

What you’ll need

Associate’s degree required; Bachelor’s degree preferred.
3 years experience in admitting and/or ambulatory setting or patient registration in an outpatient setting.
Excellent verbal and written communication skills.
Strong customer service orientation.
Strong computer skills, with proficiency in office automated tools: e-mail, outlook and data entry.
Ability to respond positively to fluctuations in patient flow.
Knowledge of front-end role in revenue cycle: insurance benefits collection, verification, authorization, pre-certification, etc.
Self-directed, motivated, resourceful, demonstrates initiative.
Working knowledge of MS Office Suite applications: Word, Excel, Outlook.

Benefits

Comp & perks

Additional benefits consistent with the role

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

financial counselingclaims managementbenefit coordinationdata entryinsurance verificationauthorizationpre-certificationpatient registrationrevenue cycle management

Soft Skills

communication skillscustomer service orientationmentorshiptraininginitiativeself-directedresourcefuladaptability

Certifications

Associate’s degreeBachelor’s degree