Accounts Receivable Representative I

HSS

Accounts Receivable Representative managing contracts and payment issues for physicians at Hospital for Special Surgery. Requires experience in healthcare billing and customer service with a focus on compliance and analytics.

Posted 6/12/2026full-timeNew York City • New York • 🇺🇸 United StatesMid-LevelSenior💰 $3,592 per hourWebsite

About the role

Key responsibilities & impact

Assists with contracts
Assists in the negotiation of physician managed care contracts, analytics, and financial modeling
Coordinates enrollment
Ensures compliance of managed care companies with negotiated contracts
Follows-up and resolving payment issues with Insurance Payors
Acts as a liaison between physician offices and Insurance Payors
Schedules, coordinates, and documents for all PHO related meetings
Creates and maintains tracking logs for Insurance Payor issues and accountability for closing out items
Oversees PHO phone line, answers and responds to inquiries, and assists with urgent physician office issues
Maintains satisfactory attendance record
Reports for duty punctually
Adjusts to changing situations and work assignments

Requirements

What you’ll need

Previous applicable experience in healthcare, hospitality or other highly visible customer service required
Previous medical billing and customer service experience highly desirable
Knowledge of third party operating procedures, regulation, and billing requirements as well as government reimbursement programs
Knowledge of CPT, ICD-10, HCPCS coding and Medical Terminology and Collections
Proficient in uses of computerized registration and billing systems and personal computers, including Microsoft Office Suite
Ability to identify trends with regard to third party payer denials and proactively problem solve
Positive attitude, flexible team player
Epic experience preferred

Benefits

Comp & perks

Additional benefits consistent with the role

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

medical billingCPT codingICD-10 codingHCPCS codingmedical terminologycollectionsfinancial modelinganalyticsthird party operating proceduresgovernment reimbursement programs

Soft Skills

customer serviceproblem solvingflexibilityteam playerpositive attitudecommunicationorganizationtime managementadaptabilityliaison