HSI

AI Product Manager

HSI

full-time

Posted on:

Location Type: Remote

Location: Texas • United States

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About the role

  • Define and own the roadmap for a virtual assistant driven application interface, including conversational experiences, agent capabilities, and workflow automation
  • Lead the evolution of HSI’s MCP, including context management, memory, orchestration, and service integrations
  • Translate company strategy and customer needs into differentiated AI-driven product capabilities
  • Partner with engineering and data teams to design AI-powered features leveraging LLMs, RAG, and agent-based systems
  • Define product requirements including system behavior, prompts, guardrails, and evaluation criteria
  • Drive execution through agile development cycles, maintaining a well-prioritized backlog of features and experiments
  • Establish and monitor key AI performance metrics (e.g., accuracy, task success, latency, cost, hallucination rates)
  • Lead experimentation efforts to improve model outputs, workflows, and user experience
  • Partner with data teams to define feedback loops, data requirements, and opportunities for fine-tuning or optimization
  • Leverage AI tools to accelerate core PM workflows, including requirements documentation, backlog refinement, and internal communications
  • Rapidly prototype product concepts—especially conversational flows and AI interactions—to validate ideas early
  • Use AI to synthesize customer feedback, support data, and usage patterns into actionable insights
  • Continuously evaluate and adopt new AI tools to improve product development speed and decision-making
  • Conduct user research and analyze customer workflows to identify high-impact AI opportunities
  • Partner closely with engineering, UX, data science, and go-to-market teams to deliver cohesive solutions
  • Serve as an internal advocate and subject matter expert for AI-driven product capabilities

Requirements

  • Bachelor’s degree in a related field; technical disciplines preferred
  • 3–6+ years of product management experience in SaaS or platform products
  • Experience building or managing AI/ML-powered products
  • AI & Technical Expertise
  • Strong understanding of LLMs, prompt design, RAG, and AI agent workflows
  • Familiarity with modern AI ecosystems (e.g., OpenAI, Anthropic, vector databases, orchestration frameworks)
  • Experience defining and improving AI system performance through metrics and evaluation
  • AI-Native Ways of Working
  • Hands-on experience using AI tools (e.g., ChatGPT, Claude, Copilot) to:
  • Generate and refine product requirements
  • Prototype product experiences and workflows
  • Analyze customer feedback and product data
  • Demonstrated ability to increase speed and effectiveness by integrating AI into daily workflows
  • Core Product Skills
  • Strong analytical and data-driven decision-making capabilities
  • Ability to translate complex technical concepts into clear, actionable product direction
  • Excellent communication and cross-functional leadership skills
  • Preferred
  • Experience building conversational interfaces or virtual assistants
  • Familiarity with human-in-the-loop systems, AI safety, or guardrails
  • Experience with Agile development methodologies
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
product managementAI/ML product developmentLLMsprompt designRAGAI agent workflowsAI system performance metricsagile developmentdata analysisuser research
Soft Skills
analytical decision-makingcommunicationcross-functional leadershipcustomer insight synthesisteam collaborationproblem-solvingadaptabilitycreativityexecution focusstakeholder management