Participates in all aspects of training including development and delivery of training programs and individual courses
Monitors emerging changes in NERC training standards and participates in developing new training curriculum (online and classroom) to meet these standards
Plans, develops, and implements technical product training programs for customers, including standard, repeatable modules, customized and new product modules
Serves as technical training and simulation subject matter expert (SME)
Provides one-on-one student support when scheduled (Instructor Hours) or requested
Follows up with students at completion of class (NERC Prep class) to gather helpful information for improving future classes
Analyzes training needs to develop new training programs or modifies and improves existing programs
Performs technical writing and instructional design and assists in improving courses as needed
Provides training related to the operation of the electrical power grid, including generation, transmission, and distribution
Competencies: Ability to work independently and within a team environment; Excellent organizational skills and attention to detail; Strong interpersonal and team-focused skills; Excellent communications skills (presentation, verbal and written); Demonstrated ability to manage multiple project deadlines.
Requirements
A Bachelor's of Science degree from a four-year college or university and four years experience in operation of the power grid; or equivalent combination of education and experience totaling eight years.
North American Reliability Corporation (NERC) System Operator Certified required
Minimum 2 years of experience in a role where teaching, training, or presenting information to an audience is required
Proficiency with Systematic Approach to Training and evidence based adult learning techniques
Proficient with Microsoft Office Suite and/or related software.