Accounts Receivable Specialist I
HSI
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Accurately enter invoice data, ensuring proper coding and correct sales tax application.
- Manage Aged AR, including tracking statuses, documenting communication, and following up on outstanding invoices.
- Handle collections activities professionally—sending statements, reminders, and communicating with customers by phone and email.
- Process credit card payments and support all invoice and statement distribution.
- Respond to customer inquiries and documentation requests (invoice copies, statements, W-9s, vendor setup forms, banking forms, etc.).
- Submit invoices through customer portals as needed.
- Process credit returns, return authorizations, and customer sales tax exemptions.
- Maintain accurate customer data across multiple systems.
- Collaborate with Sales and Customer Service to resolve account discrepancies.
- Support audit preparation and assist with special projects as assigned.
- Participate in cross-training and help ensure department coverage across AR activities.
- Maintain and update finance templates and forms.
Requirements
- 3+ years of accounting experience, including at least 1 year of Accounts Receivable responsibilities.
- Strong proficiency in Excel and the Microsoft Office Suite (Outlook, Word).
- Demonstrated ability to deliver excellent customer service in a professional environment.
- Comfort working across multiple software platforms simultaneously.
- Solid understanding of generally accepted accounting principles (GAAP).
- Strong attention to detail, time management, and organizational skills.
- Experience with Salesforce, Intacct, or MAS90 (Nice to Have).
- Prior involvement in collections (Nice to Have).
- Experience working in a SaaS or fast-paced, high-volume environment (Nice to Have).
Benefits
- Fully remote work environment (U.S. based)
- Health, dental, and vision insurance
- 401(k) plan with employer contribution
- Generous paid time off and company holidays
- Professional development opportunities
- Inclusive, collaborative culture that supports work–life balance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
invoice data entryaccounts receivablecollections activitiescredit card payment processingcustomer data managementaudit preparationGAAPExcelMicrosoft Office Suitesales tax exemptions
Soft skills
customer serviceattention to detailtime managementorganizational skillscommunicationcollaborationproblem-solvingprofessionalismcross-trainingadaptability