Sales Support Specialist
HSI
contract
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
About the role
- Process credit card payments by phone, ensuring accuracy, security, and excellent customer service
- Support the Transactional Sales Team with order entry and invoice requests
- Enter and maintain sales opportunities and account details in Salesforce
- Schedule customers for MSHA training sessions and assist with related coordination
- Respond to chat and phone inquiries, transferring or escalating calls as needed
- Provide backup support to Tier 1 Customer Service when required
- Assist with other administrative and transactional duties as assigned
Requirements
- 2+ years of experience in customer service, sales support, or administrative work in a professional setting
- Strong attention to detail and accuracy, especially when handling payment information
- Excellent verbal and written communication skills with a professional, courteous manner
- Comfortable working with technology and CRM systems (Salesforce experience preferred)
- Highly organized, adaptable, and able to manage competing priorities
- Associate degree or equivalent experience preferred
Benefits
- Supportive, team-oriented environment
- Opportunity to gain hands-on experience with HSI’s products and customers
- Potential for extension or permanent hire based on performance and business needs
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
credit card processingorder entryinvoice managementdata entrysales opportunity management
Soft skills
attention to detailcustomer servicecommunicationorganizational skillsadaptability
Certifications
Associate degree