Hrmony

CRM Manager

Hrmony

full-time

Posted on:

Location Type: Hybrid

Location: Berlin • 🇩🇪 Germany

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Job Level

Mid-LevelSenior

Tech Stack

Cloud

About the role

  • Set up and deploy CRM campaigns (emails, push, in-app), ensuring high quality and on-time delivery
  • Support segmentation and targeting using existing and new audience lists
  • Assist in managing and QAing CRM lifecycle journeys
  • Execute, analyze and document A/B tests
  • Monitor performance dashboards and flag anomalies
  • Keep campaign briefs, templates, and documentation organized and up to date
  • Collaborate with marketing, product, and commercial teams on campaign requirements
  • Work closely with Senior CRM Manager and SFMC Developer to ensure smooth operations and data-driven improvements

Requirements

  • First experience in CRM role (internship, working student role, or 1–3 years professional)
  • Hands-on experience with an ESP (experience with Salesforce Marketing Cloud is a big plus)
  • Strong attention to detail and process discipline
  • Responsibility: ability to own campaigns end-to-end
  • Analytical mindset — able to interpret campaign results and identify improvements
  • Motivated, curious, and comfortable learning new tools and systems
  • Fluent German and very good English skills (spoken & written)
  • Asks whether permanent employees require visa support (permanent employees must reside in Germany)
Benefits
  • Work with a friendly team passionate about circularity
  • Flat hierarchies and high transparency
  • Centrally located office in Berlin (Erkelenzdamm 11 - 13, 10999 Berlin)
  • Hybrid work model
  • Family-friendly, flexible environment
  • Paid child sick leave
  • Bring your dog to the office
  • Employee discounts on rebuy.de and sustainable products at Futurebens
  • Offers for sustainable micro-mobility
  • Massages in the office
  • Legendary team and company events
  • Mental health offers via cooperation with Nilo
  • 30 vacation days

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
CRM campaignsA/B testingdata analysissegmentationtargetingQAingperformance monitoringcampaign documentationemail marketingpush notifications
Soft skills
attention to detailprocess disciplineresponsibilityanalytical mindsetmotivationcuriositycommunicationcollaborationorganizational skillsproblem-solving