Music Cultural Engineer
HRI Properties
full-time
Posted on:
Location Type: Office
Location: New Orleans • Louisiana • United States
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About the role
- Design and curate the comprehensive guest journey, from sophisticated pre-arrival sequences to specialized VIP recognition and post-stay engagement.
- Coordinate exclusive, hyper-local experiences and itineraries unique to the New Orleans market, positioning the property as a premier cultural authority.
- Partner with the Director of Marketing (DOM) to schedule and execute "Good Measure," "High Five," and "Brutto" programming, ensuring seamless operational delivery.
- Manage the on-site Art Gallery, overseeing the curation and installation of bi-monthly exhibits that align with the property's aesthetic.
- Personally "own" the VIP guest experience, providing high-touch welcomes and ensuring all preferences are anticipated and met.
- Conceptualize and execute special amenity programs that reflect the brand’s personality and provide a "wow" factor for guests.
- Work closely with the operations and F&B teams to create integrated experiences for guests within the property’s various outlets.
- Act as the ultimate Brand Ambassador; live and breathe the property’s ethos and effectively communicate brand values to both the staff and leadership.
- Deliver polished, on-brand assets optimized for digital performance, capturing the "Guest Experience" in real-time to support marketing efforts.
- Collaborate with the DOM and external PR Agency to ensure all curated content and on-site activations align with each property's distinctive trends and market positioning.
Requirements
- 4+ years in luxury hospitality, lifestyle guest relations, or experiential marketing.
- Deep knowledge of the New Orleans cultural and social landscape is required.
- Exceptional interpersonal skills; ability to pivot between high-profile guest interactions and internal strategic planning.
- A strong aesthetic sense for art curation, gift design, and visual content creation.
- Proven ability to coordinate complex schedules and work across departments (Front Office, F&B, Housekeeping) to execute events.
Benefits
- None specified 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
art curationevent coordinationvisual content creationamenity program executionitinerary designguest experience managementoperational deliverydigital asset optimizationprogramming execution
Soft Skills
interpersonal skillsstrategic planninghigh-touch customer servicebrand ambassadorshipaesthetic sensecollaborationcommunicationadaptability