HR Solutions Group of West Michigan, LLC

Field Engineer

• Provide technical assistance and support to customers
• Act as the technical liaison between engineering and customer/partner teams
• Validate and configure firmware and OS builds for customer projects
• Support SDK/API integrations for peripherals
• Create technical documentation and provide tier-2/3 escalation support
• Attend trade shows, pilots, and on-site deployments as a technical subject matter expert
• Capture customer feedback to influence product roadmaps

Android Solutions Field Engineer