HR POD - Hiring Talent Globally

SDET

• Design, develop, maintain, and enhance scalable, reusable, and maintainable test automation frameworks, including data-driven, keyword-driven, hybrid, and BDD frameworks.
• Improve test coverage and execution efficiency through robust automation framework design.
• Develop and maintain automated test scripts for web, mobile, desktop, API, and microservices applications.
• Write clean, maintainable, and production-quality automation code.
• Develop reusable testing utilities and libraries.
• Participate in code reviews and continuously improve code quality, maintainability, and scalability.
• Design, develop, and execute automated RESTful and GraphQL API tests.
• Validate business logic, authentication, authorization, and request/response payloads.
• Perform database validation using SQL and NoSQL databases to verify application data integrity.
• Integrate automated tests into CI/CD pipelines using Jenkins, Azure DevOps, GitHub Actions, or GitLab CI.
• Analyze pipeline failures, improve test reliability, and ensure stable automated test execution.
• Participate in requirements analysis, design reviews, sprint planning, and other Agile ceremonies to identify quality risks early.
• Ensure quality throughout the SDLC by collaborating with cross-functional teams during Agile development.
• Develop test strategies, test plans, and quality metrics to improve application quality and automation adoption.
• Collaborate with development teams to improve application testability and drive automation best practices.
• Support performance, load, stress, scalability, and basic security testing.
• Identify bottlenecks and recommend performance improvements.
• Create and maintain reusable test data, manage test environments, and support service virtualization for reliable testing.
• Collaborate with Product Owners, Developers, QA Engineers, DevOps Engineers, and Solution Architects to deliver high-quality software.
• Provide accurate effort estimates, mentor junior engineers, and promote quality engineering best practices across the team.
• Monitor automation execution results, perform root cause analysis, maintain quality dashboards, and recommend process improvements to enhance product quality and delivery efficiency.

Lead Software Development Engineer in Test

Content Writer

• Write engaging, SEO-friendly website content and blog articles.
• Research technical topics and convert them into clear, reader-friendly content.
• Create original, well-structured, and factually accurate content.
• Use AI tools effectively to support research, ideation, and editing while ensuring the final content remains natural and minimally AI-generated.
• Proofread and edit content for clarity, grammar, tone, and consistency.
• Meet deadlines and deliver high-quality content on an ongoing basis.

Content Writer – Tech

AI Engineer

• Lead technical discovery sessions with enterprise customers to understand business objectives, deployment requirements, and success criteria.
• Scope and execute proof-of-concepts, pilot programs, and production deployment initiatives.
• Conduct load testing and evaluations to validate model architectures and deployment configurations.
• Design and implement end-to-end AI solutions within complex enterprise environments.
• Build production-grade AI and machine learning systems that meet enterprise performance, security, and compliance requirements.
• Conduct model evaluations, benchmarking, and performance testing.
• Advise customers on model selection strategies and deployment architectures.
• Support fine-tuning methodologies, including Supervised Fine-Tuning (SFT), Direct Preference Optimization (DPO), and Reinforcement Fine-Tuning (RFT).
• Develop evaluation frameworks to measure model quality and business impact.
• Design scalable inference architectures that support enterprise workloads.
• Work with GPU infrastructure, containerized applications, Kubernetes, and cloud platforms.
• Collaborate with customer engineering teams to optimize system reliability, latency, scalability, and performance.
• Address infrastructure, security, and compliance challenges to ensure successful production deployments.
• Present technical recommendations to engineering teams and executive leadership.
• Build trusted relationships with customer stakeholders, identify champions, address objections, and drive successful deployments.
• Identify recurring customer pain points and provide actionable feedback to internal product and engineering teams.
• Influence product roadmap decisions through customer insights and field experience.

AI Engineer – Enterprise

ServiceNow

• Configure, customize, and enhance ServiceNow modules, including ITSM, ITOM, HRSD, and CSM, through UI Policies, Business Rules, Client Scripts, and Script Includes.
• Design, develop, and implement complex workflows and process automations using Flow Designer and Workflow Editor.
• Support and optimize ITSM, ITOM, Analytics, CMDB, and Discovery capabilities across the platform.
• Provide architectural guidance and contribute to the long-term evolution and scalability of the ServiceNow platform.
• Design, develop, and maintain Scripted REST APIs within scoped applications.
• Develop, troubleshoot, and maintain ServiceNow scripting solutions using Glide APIs, including GlideRecord, GlideSystem, and GlideAjax.
• Build and maintain integrations with third-party systems using REST/SOAP APIs, Integration Hub, and JDBC.
• Design and develop custom Service Portal pages and widgets using HTML, CSS, AngularJS, and Bootstrap.
• Collaborate with stakeholders and business analysts to gather requirements and translate them into scalable technical solutions.
• Perform unit testing, support UAT activities, and participate in code reviews to ensure quality, performance, and maintainability.
• Manage update sets, platform upgrades, and patch deployments while minimizing business disruption.
• Maintain comprehensive technical documentation, including configurations, process flows, integrations, and operational procedures.

Lead Software Development Engineer in Test

Content Writer – Tech

AI Engineer – Enterprise

ServiceNow Developer