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Quality Performance Engineer
HPQuality Performance Engineer overseeing service quality and engineering performance for global repair partners. Driving quality execution, corrective actions, and technical documentation initiatives.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in quality engineering and repair operations, with a strong focus on driving performance improvements, managing supplier relationships, and executing effective corrective actions. Proficient in technical documentation and serviceability feedback to enhance operational efficiency.
Highest-signal resume keywords
Quality EngineeringRoot Cause AnalysisSupplier ManagementTechnical DocumentationElectromechanical Systems
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Quality Performance ManagementCorrective Action ImplementationKPI AnalysisRepair Yield ImprovementValue Capture Execution
Soft Skills
Proactive Risk IdentificationEffective CommunicationCollaboration
Tools & Technologies
Global ProcessesGovernance Framework
Certifications & Qualifications
Bachelor’s Degree in EngineeringMaster’s Degree in Engineering
Industry Keywords
Repair OperationsServiceabilityNPI RampElectromechanical Systems
About the role
Key responsibilities & impact- Own quality performance for assigned repair partners and commodity portfolio and ensure alignment with global targets
- Drive proactive risk identification and ensure rapid containment and resolution
- Lead corrective actions across repair partners and product lines
- Own end‑to‑end resolution of complex quality and engineering escalations
- Lead structured Root Cause Analysis and ensure implementation of sustainable corrective actions
- Coordinate with Global Engineering, GBU, suppliers, and operations to close issues effectively
- Drive partner performance across key KPIs (quality, yield, efficiency, scrap, NTF…)
- Establish and run governance cadence (performance reviews, audits, escalation loops…)
- Drive repair yield improvement and waste reduction initiatives aligned with business targets
- Identify, prioritize, and execute value capture opportunities linked to repair and operations
- Ensure service readiness and quality stability during NPI ramp
- Provide structured serviceability feedback to Global Engineering and GBU
- Own creation and maintenance of global technical documentation for assigned commodity scope
- Support operational decision-making with engineering insight and data
- Operate within global processes, tools, and governance framework
- Contribute to global consistency through standardization of repair and engineering practices
Requirements
What you’ll need- Bachelor’s or Master’s degree in Engineering (Mechanical, Electrical, Industrial or related field)
- 4+ years of experience in quality engineering, product support, repair operations, or similar roles
- Experience managing suppliers or repair partners in a global environment preferred
- Experience with complex electromechanical systems (printing or similar) preferred
- Experience with technical documentation, repair engineering, or serviceability is a strong advantage.
Benefits
Comp & perks- A truly international experience: Work in a global organization with colleagues from 60+ nationalities, collaborating across cultures and geographies.
- Continuous growth & career development: Multiple internal mobility and career opportunities, supported by HP’s learning platform to keep growing your skills.
- Competitive benefits package,
- Hybrid work model (home office / office), depending on the role/functions
- Health & Life insurance
- Ticket Restaurant Vouchers or lunch at reduced prices at our canteen
- Flexible working hours to support work–life balance
- HP Flex Program: Kindergarten vouchers & Transport Card
- Exclusive HP products offers and discounts for employees, friends and family
- Inclusion & belonging at the core: Join our global employee networks such as Women, Pride, Inclusion, NextGen, Sustainability & DisAbility, with opportunities to get involved locally.
- Give back to the community: Participate in volunteering initiatives or join our annual HP Charity Day held onsite.
- Stay active & energized: Access our sports center (indoor & outdoor) with 25+ coordinated activities.
- Onsite medical services: Doctor and medical team available for annual checkups, nutrition, oral hygiene, physiotherapy, and general health.
- Creativity & innovation: Enjoy our Printing Happy Hour—from photos to large posters—and hands ‑ on workshops using the latest printing technologies, from wall covers to 3D printing.
- Easy commuting: Free parking available or excellent access via nearby train services.
- Women Network initiatives: Networking events, STEM promotion, business acumen talks, work–life balance sessions, and future ‑ skills development.