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About the role
Key responsibilities & impact- Deliver tailored post-sales software services to local accounts
- Respond to a range of queries
- Utilize proactive monitoring for issue prevention
- Maintain high customer satisfaction by addressing requirements
- Troubleshoot IT infrastructure problems
- Adhere to standards and supports operational plans
- Perform assigned tasks under supervision.
Requirements
What you’ll need- Responsible for delivering tailored post-sales software services to local accounts
- Responds to a range of queries
- Utilizes proactive monitoring for issue prevention
- Maintains high customer satisfaction by addressing requirements and resolving issues promptly
- Troubleshoots IT infrastructure problems
- Adheres to standards and supports operational plans
- Performs assigned tasks under supervision.
Benefits
Comp & perks- Equal Opportunity Employer (EEO) - HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
TroubleshootingIssue PreventionSoftware Services Delivery
Soft Skills
Customer ServiceProblem Solving