Manager, SMB Inside Sales

Manager, SMB Inside Sales at HP responsible for sales objectives and managing inside sales representatives. Crafting strategies and integrating customer feedback for improving sales processes.

Posted 6/16/2026full-timeRio Rancho • New Mexico, Washington • 🇺🇸 United StatesSeniorLead💰 $115,000 - $145,000 per yearWebsite

About the role

Key responsibilities & impact

Establishes clear inside sales objectives and performance targets that align with the organization's overall goals and objectives.
Crafts and executes inside sales strategies that encompass market analysis, opportunity identification, and tactics to surpass sales targets.
Manages account planning while maintaining a sales pipeline to ensure a continuous flow of opportunities to meet revenue goals.
Assists sales teams in customizing solutions tailored to client needs, demonstrating a deep understanding of client challenges, and aligning the organization’s capabilities with their objectives.
Conducts thorough performance evaluations, providing constructive feedback and establishing individual development plans to foster growth.
Manages the budget, making resource allocations, monitoring expenses, and striving for cost-effectiveness.
Seeks and integrates customer feedback to drive enhancements in products and services, thereby refining the inside sales process for overall customer satisfaction.
Facilitates training and development programs to empower the inside sales team with enhanced product knowledge, selling techniques, and customer engagement skills.
Conducts regular sales meetings to address challenges and share best practices while keeping the team informed, aligned with goals, and motivated.
Keeps up to date with sales technology, CRM systems, and other tools to improve efficiency and productivity in the sales process.

Requirements

What you’ll need

Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
Typically has 7-10 years of job-related experience or 5-7 years of management experience, preferably in sales, business management, project management, or a related field.

Benefits

Comp & perks

Health insurance
Dental insurance
Vision insurance
Long term/short term disability insurance
Employee assistance program
Flexible spending account
Life insurance
Generous time off policies, including;
4-12 weeks fully paid parental leave based on tenure
13 paid holidays
Additional flexible paid vacation and sick leave

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

sales strategymarket analysisaccount planningsales pipeline managementperformance evaluationbudget managementcustomer feedback integrationtraining and developmentsales techniquesCRM systems

Soft Skills

communicationleadershipteam motivationcustomer engagementproblem-solvingconstructive feedbackgoal alignmentresource allocationadaptabilitycollaboration