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About the role
Key responsibilities & impact- Deeply understand HP’s product and services data ecosystem in order to leverage existing capabilities and define new requirements for future experiences
- Balance the strategy, governance, and implementation of anything data related, and facilitate the conversations between all impacted stakeholders - executives, engineers, analysts, product teams, and external customers.
- Collaborate closely with the CRM, product and service teams to define data and functional requirements to deliver personalized experiences across all communication touchpoints.
- Apply your knowledge of AI and ML to define data products, schemas and models to automate customer experiences that can scale.
- Translate the requirements of large data initiatives into smaller, agile based stories that can be delivered in increments and then working to allocate resources for each initiative.
- Define a roadmap that defines the data requirements for new feature development that incorporates the needs of customers and the business.
- Understand the customer’s experience by continually immersing yourself in feedback and sentiment data to map out data personas and consumer profiles.
Requirements
What you’ll need- Recommended Data Science or Engineering Degree
- MBA or business degree desired
- Ideally 10+ years of total experience with 5 years of experience in data product marketing/management
- Expertise in data science, data manipulation, visualization and predictive analysis
- Strong foundation in analytics and metrics, and development of data schemas
- Experience in segmentation and targeting strategies across multichannel ecosystem
- Understanding of current data and privacy policies and how it impacts customer engagement strategies
- Working knowledge and experience with semantic / knowledge graph technologies
- Strong organization skills are a must to ensure that all tasks are completed to the appropriate deadline
- Ability to multitask and organize both your time and the schedule of the project, as you will often work on various projects and with multiple people at once
- Demonstrated knowledge of general marketing function either through education or work experience
Benefits
Comp & perks- Equal Opportunity Employer (EEO) - HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data sciencedata manipulationdata visualizationpredictive analysisdata schemassegmentation strategiestargeting strategiessemantic technologiesknowledge graph technologiesagile methodologies
Soft Skills
organization skillsmultitaskingcommunicationcollaborationstakeholder managementcustomer experience understandingfeedback analysistime managementresource allocationstrategic thinking
Certifications
Data Science DegreeEngineering DegreeMBABusiness Degree