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About the role
Key responsibilities & impact- Proactively identify and engage potential customers through outbound outreach (calls, email, digital channels, and social selling)
- Build and maintain a healthy pipeline of qualified opportunities aligned to RIS priorities
- Assess customer needs, business challenges, budget, and decision-making criteria
- Convert marketing-qualified leads (MQLs) into sales-qualified opportunities (SQLs)
- Route high-quality opportunities to field sales with strong context and next steps
- Develop a strong understanding of RIS solutions, value propositions, and competitive positioning
- Conduct discovery conversations and deliver tailored solution messaging that aligns to customer outcomes
- Address objections and articulate business value to advance deals
- Support market penetration campaigns and targeted account initiatives
- Partner with field reps on account strategy, deal progression, and follow-ups
- Deliver virtual presentations, demos, and solution overviews to prospects
- Maintain accurate and timely updates in CRM (e.g., Salesforce)
- Track activities, pipeline health, and conversion metrics
- Ensure strong sales hygiene and process adherence
- Stay informed on industry trends, customer needs, and competitive landscape within retail and industry verticals
- Provide insights and feedback to marketing, product, and sales leadership
- Analyze performance data to optimize outreach and conversion strategies
- Mentor and support junior inside sales team members
- Contribute to campaign execution, playbook development, and best practices
- Partner cross-functionally with marketing, product, and customer success teams
Requirements
What you’ll need- High school diploma or equivalent experience required; bachelor’s degree preferred
- 6–8+ years of experience in inside sales, business development, or quota-carrying sales roles
- Proven track record of meeting or exceeding sales targets and pipeline generation goals
- Experience supporting field sales teams in a B2B environment
- Experience selling into retail, manufacturing, or industry verticals preferred
- Familiarity with solution-based or consultative selling methodologies
- Certified Inside Sales Professional (CISP) or similar certification preferred
Benefits
Comp & perks- Health insurance
- Dental insurance
- Vision insurance
- Long term/short term disability insurance
- Employee assistance program
- Flexible spending account
- Life insurance
- Generous time off policies, including;
- 4-12 weeks fully paid parental leave based on tenure
- 13 paid holidays
- Additional flexible paid vacation and sick leave
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales pipeline managementlead conversiondiscovery conversationssolution messagingsales hygieneperformance data analysisconsultative selling methodologiesB2B salesaccount strategycampaign execution
Soft Skills
customer engagementobjection handlingcommunicationmentoringcollaborationpresentation skillsproblem-solvingstrategic thinkingrelationship buildingfeedback provision
Certifications
Certified Inside Sales Professional (CISP)