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HP

Enterprise Account Manager

HP

Enterprise Account Manager driving strategic growth across enterprise customers through account strategies. Building relationships and delivering revenue growth with HP’s print hardware and solutions.

Posted 5/21/2026full-timeNew York City • New Jersey, New York • 🇺🇸 United StatesSeniorLead💰 $211,000 - $312,000 per yearWebsite

About the role

Key responsibilities & impact
  • Develops and executes strategic enterprise account plans that expand HP’s print footprint, increase share of wallet, and drive long-term customer value through structured planning and regular business reviews
  • Builds and maintains trusted, senior-level relationships with key customer stakeholders, gaining a deep understanding of customer environments, business priorities, and procurement models
  • Leads complex enterprise deal cycles, collaborating with internal teams (category, pricing, services, finance, legal, and operations) and external partners to deliver competitive, customer-aligned solutions
  • Engages channel and alliance partners to improve win rates, optimize delivery, and ensure successful execution of enterprise print strategies
  • Consistently meets or exceeds assigned revenue, margin, and growth targets across hardware, supplies, services, and contractual print offerings
  • Leverages industry and market knowledge to identify new opportunities within existing accounts, including fleet transformation, managed print services (MPS), digital workflow, and lifecycle services
  • Owns resolution of complex customer issues by coordinating cross-functional resources and driving timely, effective outcomes that protect customer satisfaction and long-term relationships
  • Analyzes account performance, pipeline health, and key performance indicators to identify risks and opportunities, delivering actionable insights to customers and internal stakeholders
  • Leads contract renewals, pricing negotiations, and commercial discussions to secure extensions and expansions while balancing customer value and HP business objectives
  • Provides coaching, guidance, and informal mentorship to junior account managers, supporting capability development and best-practice sharing across the team

Requirements

What you’ll need
  • Four-year or graduate degree in Sales, Marketing, Business Administration, or a related discipline, or equivalent professional experience
  • Typically 7–10 years of experience in enterprise account management, customer relationship management, or complex B2B sales roles
  • Experience selling enterprise print, hardware, services, or technology solutions into large commercial or enterprise environments is strongly preferred
  • Knowledge & Skills Enterprise Account Management
  • Strategic Account Planning
  • Business Development & Growth Strategy
  • Business-to-Business (B2B) Sales
  • Complex Deal & Contract Management
  • Pricing & Commercial Negotiation
  • Customer Relationship Management (CRM)
  • Salesforce
  • Sales Pipeline & Forecasting
  • Cross-Selling & Upselling
  • Value Proposition Development
  • Industry & Market Analysis
  • Sales Territory Management
  • Print & Technology Product Knowledge
  • Cross-Organizational Skills
  • Effective Communication
  • Results Orientation
  • Learning Agility
  • Digital Fluency
  • Customer Centricity

Benefits

Comp & perks
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Long term/short term disability insurance
  • Employee assistance program
  • Flexible spending account
  • Life insurance
  • Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure
  • 13 paid holidays
  • Additional flexible paid vacation and sick leave

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
Enterprise Account ManagementStrategic Account PlanningBusiness DevelopmentB2B SalesComplex Deal ManagementPricing NegotiationCustomer Relationship ManagementSales Pipeline ManagementCross-SellingValue Proposition Development
Soft Skills
Effective CommunicationResults OrientationLearning AgilityCustomer CentricityCross-Organizational SkillsMentorshipRelationship BuildingAnalytical SkillsProblem SolvingCollaboration