Partner with the Senior Director of People Insights, Director of Employee Listening, Employee Listening Program Manager, and cross-functional teams to shape and manage HP’s employee listening programs.
Play a pivotal role in strengthening a culture of feedback, designing scalable listening mechanisms, and delivering actionable insights that inform decision-making and drive high performing organizational improvement.
Support high-visibility global listening programs, including annual and pulse surveys and qualitative research.
Act as a subject matter expert for survey science, research design, advanced analytics, and listening technology, reporting, and analytics.
Participate in the development and execution of a scalable, agile employee listening strategy aligned with broader talent and business objectives.
Administer enterprise-wide listening programs, including census, pulse, and lifecycle surveys.
Stay current with emerging industry trends, consortia participation, vendor offerings, and best practices, evolving the listening strategy accordingly.
Design, program, administer, and analyze surveys and other feedback mechanisms.
Scale qualitative research approaches (focus groups, interviews) and partner on deep-dive sentiment projects.
Serve as primary internal expert on survey platforms (e.g., Glint, Qualtrics), and the respective product technical specifications.
Analyze employee feedback, identify trends, and create dashboards, reports, and presentations for stakeholders.
Translate insights into actionable recommendations, partnering with the Program Manager and business leaders to drive change and measure impact.
Coordinate with teams across the People Organization and other functions to define sentiment measurement objectives and synthesize holistic insights.
Support advanced analytics projects, where applicable.
Partner with People Insights and other teams to ensure integrated data sources and holistic insights are delivered to internal stakeholders and user groups.

Requirements

7+ years of experience in employee listening, people analytics, or quantitative HR functions
Proven track record in supporting large-scale employee listening programs in complex, matrixed organizations.
Master’s degree in Industrial/Organizational Psychology or a related field; PhD preferred.
Deep technical expertise in survey and qualitative research methodologies, psychometrics, and construct/content validation.
Proficiency in survey platforms (Glint, Qualtrics) and analytics/BI tools (PowerBI, Databricks, Python); experience with R, or similar.
Experience using Natural Language Processing for qualitative survey analysis is a plus.
Strong business acumen, user-centric approach, and consulting skills to influence leaders across the organization.
Exceptional communication skills across technical and non-technical teams and all levels of seniority.
Demonstrated success in stakeholder management, executive influence, and partnership.
Experience designing culturally sensitive listening strategies for global, diverse populations.
Highly adaptable, comfortable navigating ambiguity and change, with excellent organizational and project management skills.
Sound judgment and discretion in handling confidential information, and deep understanding of data privacy principles.

Benefits

Health insurance
Dental insurance
Vision insurance
Long term/short term disability insurance
Employee assistance program
Flexible spending account
Life insurance
Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure
11 paid holidays
Additional flexible paid vacation and sick leave

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

employee listeningpeople analyticsquantitative HR functionssurvey methodologiesqualitative researchpsychometricsconstruct validationNatural Language Processingdata analysisproject management

Soft Skills

business acumenuser-centric approachconsulting skillscommunication skillsstakeholder managementexecutive influencepartnershipadaptabilityorganizational skillsjudgment

Certifications

Master’s degree in Industrial/Organizational PsychologyPhD in related field