HP

Presales Technical Consultant, Tier 1

HP

full-time

Posted on:

Location Type: Office

Location: Warsaw • 🇵🇱 Poland

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Job Level

Mid-LevelSenior

Tech Stack

AWSAzureCloudCyber Security

About the role

  • This role is responsible for building strong customer relationships and tailoring technical solutions for their unique business needs while supporting recommendations with compelling business cases.
  • The role manages proof-of-concept projects, contributes to technical documentation, and simplifies technical information for customers.
  • Additionally, the consultant collaborates closely with sales teams, qualifies opportunities, and provides technical expertise throughout the presales cycle.
  • The role analyzes market competition, gathers customer feedback, and shares insights with the product development team for improvement.
  • Build strong relationships with customers and technical decision-makers, understanding their evolving needs and providing valuable insights.
  • Collaborate with sales teams and customers to design customized solutions that address customer requirements and align with the company's offerings.
  • Conduct meetings and presentations with potential and existing customers to gather information about IT infrastructure, challenges, and goals.
  • Assist customers in building compelling business cases that demonstrate ROI and the value of adopting proposed solutions.
  • Qualify potential services and software opportunities and develop comprehensive technical solutions addressing customer pain points.
  • Translate complex technical information into easily understandable terms, highlighting the business value of the organization’s offerings.
  • Gather, synthesize, and communicate customer feedback and requirements to internal teams for product development and improvement.
  • Design and manage proof-of-concept projects to demonstrate feasibility and value of proposed solutions.
  • Contribute to the creation of comprehensive technical documentation, including whitepapers, case studies, and technical specifications.
  • Analyze strengths and weaknesses of competing products and provide insights to position the organization’s products effectively.
  • Prepare technical responses to RFPs, ensuring accuracy and alignment with customer needs.
  • Provide training to sales teams and other presales consultants on new product features and sales strategies.

Requirements

  • Recommended Technical Diploma, Bachelor’s, or Graduate Degree in Computer Science, Engineering, Sales, Marketing, Business Administration, or a related discipline, or equivalent work experience.
  • Typically 4–7 years of work experience in technical selling, consultative selling, presales, or account management, or an advanced degree with 3–5 years of experience.
  • Preferred Certifications CCNA, CompTIA Security+, AWS Certified Solutions Architect, or similar certifications are a plus.
  • Strong understanding of IT Infrastructure, networking, cloud computing, and cybersecurity principles.
  • Familiarity with AWS, Microsoft Azure, SaaS, virtualization, APIs, and enterprise application software.
  • Excellent communication and presentation skills, with the ability to articulate technical concepts to non-technical audiences.
  • Strong analytical and problem-solving skills, with strategic thinking ability.
  • Ability to collaborate effectively with cross-functional teams and adapt quickly to changing priorities.
  • Effective outcome-based questioning techniques and consultative communication skills.
  • English: Must be at a strong level equivalent to CEFR C1 or higher.
  • German: Preferred but not mandatory.
Benefits
  • Travel - 75%
  • Relocation - Yes

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
technical sellingconsultative sellingpresalesaccount managementIT infrastructurenetworkingcloud computingcybersecuritytechnical documentationproof-of-concept projects
Soft skills
communication skillspresentation skillsanalytical skillsproblem-solving skillsstrategic thinkingcollaborationadaptabilityconsultative communicationoutcome-based questioningcustomer relationship management
Certifications
CCNACompTIA Security+AWS Certified Solutions Architect