RMC Ops Admin
HP
full-time
Posted on:
Location Type: Office
Location: Bengaluru • 🇮🇳 India
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Engages in the planning of product support or solution portfolios throughout their entire lifecycle, ensuring alignment with pricing strategies, seamless end-to-end service delivery, and readiness for sales, along with their associated processes.
- Represents services within product or solution portfolio core teams and incorporates service requirements into various product development stages, including activities like product warranty support and cost analysis, as well as the development of content and collateral for service product marketing.
- Utilizes understanding of customer business requirements to develop business case, validate the solution, and demonstrate services added value.
- Influences customer assessment, planning, and management of network projects, ensuring customer satisfaction.
- Develops compelling proposals for new business benefits, features, and promotions, driving revenue growth.
- Analyzes the business, identifies root causes, and formulates recommendations and solutions to drive enhancements in business performance.
- Collaborates across regions, geographies, and global teams to assist in the implementation of innovative services, solutions, or programs and their associated processes to address evolving customer and market demands while promoting profitable growth.
- Utilizes both technical and business acumen to participate in complex cross-functional initiatives with significant impact on the services business.
- Solves difficult and complex problems with a fresh perspective, demonstrating good judgment in selecting creative solutions and managing projects independently.
- Leads moderate to high complexity projects, delivering professionally written reports, and supports the realization of operational and strategic plans.
Requirements
- Four-year or Graduate Degree in Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
- Typically has 4-7 years of work experience, preferably in service business management, delivery, solution architecting, business planning, or a related field or an advanced degree with 3-5 years of work experience.
Benefits
- Relocation support
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
business case developmentcost analysisproposal developmentproject managementservice product marketingsolution architectingbusiness performance analysiscross-functional collaborationservice deliverycustomer assessment
Soft skills
customer satisfactionproblem solvingcreative solutionsgood judgmentcollaborationinfluencingcommunicationleadershipstrategic planningindependent management
Certifications
Bachelor's DegreeGraduate Degree