HP

Data Engineer

HP

full-time

Posted on:

Location Type: Office

Location: Chennai • 🇮🇳 India

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Job Level

Mid-LevelSenior

Tech Stack

AWSJavaLinuxPythonSQLTCP/IPUnix

About the role

  • Resolves moderate technical problems effectively, encompassing hardware and software encountered through interactions with internal and external businesses, as well as end users, utilizing proactive notification systems.
  • Acts as a trusted consultant, engaging with stakeholders to strategically plan, coordinate, and architect innovative solutions.
  • Supports internal or external businesses and end users to prevent or minimize issue occurrences, while also evaluating and resolving complex business challenges.
  • Exhibits excellent communication skills and integrates case resolutions into the Knowledge Management System (KMS).
  • Collaborates seamlessly with external partners, facilitating the seamless adoption of advanced systems while providing unwavering support for innovative services.
  • Sets a strategic compass for the services organization, aligning it with customer needs and coordinating closely with various counterparts.
  • Represents the organization through activities such as customer visits, participation in industry conferences/trade shows, and vendor meetings.
  • Supports initiatives aimed at amplifying business opportunities through innovative technologies, positioning the organization at the forefront of industry evolution.
  • Solves difficult and complex problems with a fresh perspective, demonstrating good judgment in selecting creative solutions and managing projects independently.
  • Leads moderate to high complexity projects, delivering professionally written reports, and supports the realization of operational and strategic plans.

Requirements

  • Four-year or Graduate Degree in any area, or any other related discipline or commensurate work experience or demonstrated competence.
  • Typically has 4-7 years of work experience, preferably in remote support, telephone support, technologies and customer environments, or a related field or an advanced degree with 3-5 years of work experience.
  • ITIL Certifications
  • Knowledge in Amazon Web Services
  • Automation
  • Computer Science
  • Customer Relationship Management
  • Customer Support
  • Debugging
  • Java
  • Linux
  • Operating Systems
  • Product Support
  • Python
  • Root Cause Analysis
  • Scripting
  • Software As A Service (SaaS)
  • SQL
  • TCP/IP
  • Technical Services
  • Technical Support
  • Unix
  • Workflow Management
  • Effective Communication
  • Results Orientation
  • Learning Agility
  • Digital Fluency
  • Customer Centricity
Benefits
  • Equal Opportunity Employer (EEO)
  • Provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
JavaPythonSQLLinuxUnixTCP/IPAutomationDebuggingScriptingSoftware As A Service (SaaS)
Soft skills
Effective CommunicationResults OrientationLearning AgilityDigital FluencyCustomer Centricity
Certifications
ITIL Certifications