Develop IT strategies that align with high-impact business deliverables across the enterprise
Serve as technical advisor resolving complex operational obstacles and representing stakeholder interests
Guide API architecture direction, ownership models, and system interoperability for scalable solutions
Oversee end-to-end solution lifecycle from alignment and user story development through to delivery
Translate high-level stakeholder requirements into cross-system solution designs and drive consensus
Initiate and lead development of new IT processes and enhancements to major IT processes
Communicate solution progress, risks, and key updates to stakeholders for informed decision-making
Act as technical liaison and escalation point during development, clarifying design intent and ensuring alignment
Provide mentorship and guidance to Business Analysts and technical contributors
Requirements
Four-year or Graduate Degree in Computer Science, Information Technology, or related discipline OR commensurate work experience or demonstrated knowledge
Typically has 10+ years of work experience, preferably in IT projects, process improvement, or a related field
Experience with Agile Methodology and Scrum
Demonstrated understanding and application of the Scaled Agile Framework (SAFe)
Proficient in Jira and TestRail
Experience with automation tools to manage and deliver scalable IT solutions
Strong capabilities in business analysis, systems development life cycle (SDLC), and workflow management
Demonstrated success in systems analysis across complex projects
Experience mentoring team members and fostering collaboration across diverse business units and geographies
Effective communicator with strong stakeholder engagement skills
Willingness to travel up to 25%
Benefits
Health insurance
Dental insurance
Vision insurance
Long term/short term disability insurance
Employee assistance program
Flexible spending account
Life insurance
Generous time off policies
4-12 weeks fully paid parental leave based on tenure
11 paid holidays
Additional flexible paid vacation and sick leave
Opportunities for bonus and/or equity (applies to United States of America candidates only)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
API architectureAgile MethodologyScrumScaled Agile Framework (SAFe)business analysissystems development life cycle (SDLC)workflow managementautomation toolssolution designprocess improvement
Soft skills
technical advisormentorshipstakeholder engagementcommunicationcollaborationproblem-solvingleadershipdecision-makingguidanceconsensus building