Quality Engineer

HP France

3LS Quality Engineer resolving complex product issues through deep root cause analysis and collaboration with engineering teams. This role requires expert-level debugging across hardware and software.

Posted 6/10/2026full-timeSpring • Texas • 🇺🇸 United StatesMid-LevelSenior💰 $105,050 - $161,800 per yearWebsite

About the role

Key responsibilities & impact

Resolve complex field issues that cannot be addressed by 1st/2nd level support organizations, act as final escalation point.
Lead system-level debugging across hardware, OS, drivers, firmware, BIOS, and applications to isolate root cause.
Utilize advanced debugging techniques including log analysis, crash dump analysis, signal tracing, and performance profiling.
Drive end-to-end root cause analysis and define corrective and preventive actions for systemic issues.
Collaborate cross-functionally with R&D, ODMs, silicon vendors, and external suppliers to resolve design and integration defects.
Support failure analysis and quality engineering teams to identify defect trends and systemic gaps.
Validate hardware, firmware, and software fixes to ensure stability, compatibility, and production readiness.
Document and manage escalations using structured methodologies (8D, RCA reports, defect tracking systems).
Influence product design, firmware behavior, and driver implementation based on field learnings.
Mentor senior engineers and establish best practices for debugging, escalation handling, and knowledge sharing.

Requirements

What you’ll need

Bachelor’s or Master’s degree in Industrial, Manufacturing, Electrical, Electronics Engineering, or a related discipline (or equivalent practical experience).
5+ years of progressive experience in quality engineering, quality systems, reliability engineering, in system debugging, enterprise support, or platform engineering or related fields.
Demonstrated experience operating at a principal or enterprise‑level scope, influencing strategy beyond a single product or team.
Experience working with OEM/ODM ecosystems and silicon vendors.
Certifications such as Microsoft Windows Client/Server, CompTIA A+, or equivalent.
Experience analyzing system logs, telemetry data, and kernel/user-mode dump files.

Benefits

Comp & perks

Health insurance
Dental insurance
Vision insurance
Long term/short term disability insurance
Employee assistance program
Flexible spending account
Life insurance
Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure
11 paid holidays
Additional flexible paid vacation and sick leave

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

debugging techniqueslog analysiscrash dump analysissignal tracingperformance profilingroot cause analysisdefect tracking systemshardware validationfirmware validationsoftware validation

Soft Skills

collaborationmentoringinfluencing strategyknowledge sharingproblem-solvingcommunicationleadershipcross-functional teamworkbest practices establishmentescalation handling

Certifications

Microsoft Windows ClientMicrosoft Windows ServerCompTIA A+