Service Sales Specialist – Tier 1 Account

HP France

Service Sales Specialist managing customer relationships and providing tailored solutions at HP. Collaborating with sales teams to design customized offerings and ensure customer satisfaction.

Posted 5/26/2026full-timeDalian • 🇨🇳 ChinaMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

AWSAzureCloudETL

About the role

Key responsibilities & impact

Builds strong relationships with customers, understanding their evolving needs and providing valuable insights.
Collaborates with sales teams and customers to design customized solutions that address customer needs and align with the company's offerings.
Assists customers in building compelling business cases that demonstrate the return on investment (ROI) and the value of adopting the proposed solutions.
Designs and manages proof-of-concept projects to demonstrate the feasibility and value of the proposed solutions.
Translates complex technical information into easily understandable terms, highlighting the business value of the organization’s offerings to the clients.
Contributes to the creation of comprehensive technical documentation, including in-depth whitepapers, advanced case studies, and intricate technical specifications to empower customers to understand the product's technical aspects and benefits.
Analyzes the strengths and weaknesses of competing products or solutions and provides insights to the sales team to position the organization’s products effectively.
Gathers, synthesizes and communicates customer feedback and requirements to internal teams to contribute to product development and improvement initiatives.
Prepares the technical response to RFPs, working closely with the sales and marketing teams to ensure that all technical aspects of the proposal are accurate and well-presented.
Provides training to sales teams and other presales consultants on new product features and sales strategies.

Requirements

What you’ll need

Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
Typically has 4-7 years of work experience, preferably in technical selling, consultative selling, account management, or a related field or an advanced degree with 3-5 years of work experience.
Knowledge of Amazon Web Services
Knowledge of Application Programming Interface (API)
Knowledge of Cloud Computing
Knowledge of Enterprise Application Software
Knowledge of Extract Transform Load (ETL)
Knowledge of Microsoft Azure
Knowledge of Software As A Service (SaaS)

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible work hours
Paid time off
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

technical sellingconsultative sellingaccount managementproof-of-concept projectstechnical documentationbusiness case developmentcustomer feedback analysisRFP preparationtraining delivery

Soft Skills

relationship buildingcollaborationcommunicationcustomer insightproblem-solving