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About the role
Key responsibilities & impact- Coordinates account plans for commercial accounts, with a focus on product sales and customer satisfaction.
- Builds professional relationships with clients, particularly with specialist buyers in the IT department.
- Responsible for achieving and managing sales quotas based on regional guidelines.
- Participates in client meetings and supports contract negotiations with guidance from senior team members.
- Collaborates with external partners to deliver solution sales and may refer products to other specialists or partners when needed.
- Provides customer feedback to the organization's internal teams for product and service improvements.
- Collaborates with various internal departments to ensure a smooth customer experience.
- Analyzes win/loss rates and provides insights to improve sales performance.
- Assists in organizing client workshops, training sessions, or webinars to enhance their understanding of the organization's offerings.
- Monitors basic account performance metrics and assists in refining sales strategies.
Requirements
What you’ll need- Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
- Typically has 2-4 years of work experience, preferably in account management, tele sales, product specialty (computers, printers, servers, storage), or a related field or an advanced degree with little or no work experience.
- Certified Technology Sales Professional (CTSP)
Benefits
Comp & perks- Health insurance
- Dental insurance
- Vision insurance
- Long term/short term disability insurance
- Employee assistance program
- Flexible spending account
- Life insurance
- Generous time off policies, including;
- 4-12 weeks fully paid parental leave based on tenure
- 13 paid holidays
- Additional flexible paid vacation and sick leave
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales quotasaccount managementcontract negotiationssales performance analysiscustomer feedback analysissolution salesproduct specialty
Soft Skills
relationship buildingcustomer satisfactioncollaborationcommunicationorganizational skills
Certifications
Certified Technology Sales Professional (CTSP)
