Build and maintain a stakeholder matrix to support new solution introductions and sustain existing print solutions ( MyQ , SafeQ Cloud, Printix , Secure Print & Insights, LRS, PaperCut).
Develop a TC Matrix across all CWC countries to capture insights and unmet customer needs beyond GBU inputs.
Collaborate with partners and product managers to secure and maintain licenses throughout their lifecycle, avoiding service disruptions.
Align with HP’s Account-Based Marketing strategy to support accounts based on their sales stage.
Gain deep knowledge of the HP Solutions Portfolio to guide deployments and optimizations.
Design and create new experiences tailored to vertical and customer needs.
Prepare setup documentation and experience guides for smooth implementation.
Produce tutorials and experience videos to accelerate user adoption and enhance usability.
Manage CWC experience implementation and maintain a comprehensive catalog of demos.
Monitor usage metrics and take proactive steps to train staff and improve engagement.
Apply a consultative selling approach in all design and implementation activities.
Follow new hardware (HW) introductions and manage end-of-life (EOL) processes.
Track new software introductions and end-of-life cycles to ensure smooth transitions.
Plan and execute quarterly update follow-ups to maintain solution relevance and compliance.
Provide implementation support to local technical teams.
Develop a strong understanding of the print ecosystem, including Microsoft environments, Mainframe systems (IBM, AS400), and Linux.
Demonstrate solid technical skills to install and configure all relevant software solutions in cloud and on-premise environment.
Pursue certifications in Azure, Microsoft Server, and Hyper-V to enhance technical expertise and support capabilities.

Requirements

Solid knowledge of AS/400 (IBM i) / Mainframe and Unix/Linux environments, with broad infrastructure expertise
Advanced Azure skills, with a solid understanding of solution integration
Strong understanding of cybersecurity principles and practices
Hands-on experience in deploying technical solutions is a strong plus
Ability to promote best practices, support teams during implementation, and ensure practical, high-quality delivery
Strong commercial acumen, with the ability to identify opportunities and create customer value
3 to 7 years of professional experience, ideally in project management, presales, channel management, program management, marketing, or a related field
Fluent English (written and spoken) is required due to the global scope of the role and its customer-facing responsibilities.

Benefits

Health insurance
Dental insurance
Vision insurance
Long term/short term disability insurance
Employee assistance program
Flexible spending account
Life insurance
Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure
11 paid holidays
Additional flexible paid vacation and sick leave

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

AS/400MainframeUnixLinuxAzuresolution integrationcybersecurity principlessoftware installationcloud environmenton-premise environment

Soft Skills

consultative sellingpromote best practicessupport teamshigh-quality deliverycommercial acumenidentify opportunitiescreate customer valuecollaborationcommunicationuser adoption

Certifications

Azure certificationMicrosoft Server certificationHyper-V certification