HOYA Surgical Optics

National Technical Training Manager – ECP

HOYA Surgical Optics

full-time

Posted on:

Location Type: Remote

Location: Texas • United States

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About the role

  • Develop and Deliver Training: Create and conduct engaging in-person and virtual training sessions on new and existing products for internal teams, independent eye care professionals (iECPs), and customers.
  • Training Program Management: Lead annual and ongoing training initiatives, including new product launches, advanced optical technologies, and professional development for the iECP sales and training teams.
  • iECP and Sales Team Support: Provide specialized training for iECPs, customer service, and sales representatives to enhance product knowledge, improve customer engagement, and drive sales performance.
  • Content Development: Assist with designing and updating technical and marketing materials to support training efforts, ensuring relevance and effectiveness for all audiences.
  • Continuing Education: Deliver ABO approved courses to iECPs virtually and in-person at various trade shows throughout the year.
  • Subject Matter Expert (SME): Collaborate with the HR Learning & Development, product development, R&D, global training, and various other teams as the SME for the iECP channel.

Requirements

  • Bachelor’s Degree
  • 3 – 5 years of training experience, particularly within the optical industry
  • Knowledge of current optical technologies, products, and market trends.
  • Proven track record of developing and executing successful training programs.
  • Strong presentation, facilitation and webinar skills
  • Strong commercial background and understands retail strategies to drive growth
  • Organization and planning skills; Ability to prioritize and work independently
  • Strong personal and communication skills
  • Project management skills
  • 3+ years of experience as an optician (Bonus)
  • ABO Certified (Bonus)
  • Certified or licensed optician (Bonus)
  • Understanding of PowerPoint (Bonus)
  • Public speaking skills (Bonus)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
training program managementcontent developmentoptical technologiespresentation skillsfacilitation skillswebinar skillsproject managementcustomer engagementsales performanceoptician experience
Soft Skills
organization skillsplanning skillscommunication skillspersonal skillsindependent workprioritization skillscollaboration skillsleadership skillsengagement skillsfacilitation skills
Certifications
ABO CertifiedCertified opticianLicensed optician