HOYA Surgical Optics

Key Account Manager – Wholesale Channel

HOYA Surgical Optics

full-time

Posted on:

Location Type: Remote

Location: Remote • Texas • 🇺🇸 United States

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Job Level

Mid-LevelSenior

About the role

  • Develops customized account programs including but not limited to the following: pricing, coop A&P, shipping, rebates and credit term for review and approval of appropriate department heads.
  • Uses consultative selling approach with customers that drives sales and establishes long-term business partnership.
  • Varies professional selling approach based on segmentation, audience and wholesale’s business approach.
  • Conducts and plans highly effective account seminars for large and small audiences.
  • Educates and trains the customers to be proficient with dispensing Hoya’s products.
  • Anticipates customer needs/issues, addresses proactively, resolves customer issues in a timely manner and uses the opportunity build a stronger relationship. Partners with lab when addressing customer needs while maintaining a professional image.
  • Demonstrates an obsession for customer service through customer involvement.
  • Effectively completes requested tasks from management and corporate office in a timely manner.

Requirements

  • Bachelor’s degree from strongly preferred; demonstration of sales results with a minimum of 5 years outside sales experience preferred; demonstrated computer skills; demonstrated presentation skills; Customer service experience or client relations strongly preferred
  • Must be able to travel up to 75% of the time and have an acceptable Motor Vehicle Record (MVR) per Hoya’s MVR policy as driving is an essential job function.
  • Demonstrated computer skills (Excel, PowerPoint, Word, Outlook, general pc navigation, contact management system and sales analytical tools).
  • Salesforce or CRM experience a plus
  • Power BI
Benefits
  • Sales performance and customer relations
  • Developing a trusted advisor relationship with the Wholesale customers to help them not only grow their branded products sales but their overall business.
  • Utilizing corporate tools and applications to document, plan, monitor, and meet sales objectives within their territory.
  • Developing and maintaining strong working relationships with their lab partners to ensure successful customer relations and achievement of sales objectives.
  • Consistently achieving established sales goals.
  • Communicating with Regional Sales Managers, RVPs, Senior Director, Strategic Accounts & VP Sales on an ongoing basis regarding plans of action.
  • Goal/Objective: Obtain a minimum of $1,000,000 of additional sales within next 12 months.
  • Monitors and analyzes market to determine account volume, potential and needs.
  • Partners with lab partners to achieve sales performance targets.
  • Develops and utilizes call schedules and key account business plans to effectively plan territory activities.
  • Partner with lab personnel to identify and have in-depth understanding of account opportunities and adjust call schedules and business plans accordingly.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
sales experiencepresentation skillscustomer serviceconsultative sellingaccount managementsales analytics
Soft skills
relationship buildingproblem solvingcustomer involvementeffective communicationadaptability