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Howden, A Chart Industries Company

Underwriting Assistant

Howden, A Chart Industries Company

. First point of contact for customer inquiries during the account life cycle.

Posted 5/1/2026full-timeNew York City • Illinois, New York • 🇺🇸 United StatesJunior💰 $24 - $32 per hourWebsite

About the role

Key responsibilities & impact
  • First point of contact for customer inquiries during the account life cycle.
  • Rush Clearance and set up of electronic files, including filing. Prequalify risks per underwriting guidelines.
  • Generate, edit, and send out a variety of correspondence on behalf of the Underwriters. Ex: Declination letters, quote follow ups, subjectivity reminders
  • Respond to client phone calls and emails, which requires the ability to understand the products offered.
  • Review and issue policies within authority level.
  • Review and approve tasks within authority level.
  • Order, review, and follow up on inspections as needed (as required by line).
  • Follow up for carrier subjectivities.
  • Issue Notices and handle in-house mailings as needed.
  • Issue endorsements and cancellations/reinstatements according to established underwriting guidelines within required timeframes.
  • Issue binders and invoices within authority level.
  • Research issues escalated by Underwriting team including review of BPO transactions as needed.

Requirements

What you’ll need
  • Bachelor’s degree in risk management, finance, business or a related field preferred
  • Associate degree (A.A.) or equivalent from a two-year college or technical school
  • 1-3 years administrative or insurance experience preferred
  • Foundational knowledge of insurance principles
  • Excellent written, verbal and client-facing communication skills
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
  • Experience working in a “paperless” environment.
  • Ability to follow policies and procedures
  • Self-motivated with strong attention to detail
  • Travel up to 10% with an Underwriter to shadow and participate in interactions between Underwriters and brokers
  • Must be able to remain in a stationary position 50% of the time, with occasional movement in the office to access cabinets and equipment

Benefits

Comp & perks
  • medical
  • dental
  • vision
  • a wide variety of wellbeing offers
  • competitive salary
  • unlimited PTO
  • 401k with company match
  • paid volunteer days

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
risk managementinsurance principlesadministrative experienceunderwriting guidelinespolicy issuancecorrespondence generationBPO transactionsattention to detailclient inquiries handling
Soft Skills
written communicationverbal communicationclient-facing skillsself-motivatedability to follow policies and procedures
Certifications
Bachelor’s degreeAssociate degree