Senior Casualty Claims Examiner

Howden, A Chart Industries Company

Senior Claims Examiner at DUAL North America managing commercial auto and general liability claims. Handling exposure analysis, negotiations, and compliance with corporate policies.

Posted 4/18/2026full-timeCalifornia, Florida • 🇺🇸 United StatesSenior💰 $125,000 - $140,000 per yearWebsite

About the role

Key responsibilities & impact

Exercises proper judgment and decision making to analyze the claims exposure, to determine the proper course of action and to appropriately settle the claim
Understanding and issuance of Reservation of Rights, Denial and general coverage position letters
Interacts extensively with various parties involved in the claim process
Utilize critical thinking and solid judgment to solve problems, make decisions and resolve issues inherent in handling losses, as well as plan and organize activities throughout the claims management process
Successfully negotiate the settlement and disposition of bodily injury and property damage claims; interpret related claims documentation
Documents and communicates all claim activities timely and effectively and in a manner which supports the outcome of the claim file
Handles claims consistent with NBIS client and corporate policies, procedures and "Best Practices", and also in accordance with any statutory, regulatory and ethics requirements
Performs other duties as assigned

Requirements

What you’ll need

College graduate and/or applicable insurance industry training and/or experience.
Five (5) years of claims examiner experience is required; ten (10) or more years is preferred with a consistent high level of performance and achievement in handling commercial auto and general liability bodily injury and property damage claims.
Excellent oral and written communication skills
Excellent customer service and negotiation skills
Understanding of the unique insurance needs of the market
Exceptional interpersonal skills
Attention to detail
Ability to multitask
Strong organizational skills
Knowledge of MS Office applications, related claims and business software

Benefits

Comp & perks

medical
dental
vision
a wide variety of wellbeing offers
competitive salary
unlimited PTO
401k with company match
paid volunteer days

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

claims managementnegotiationclaims documentationclaims examiner experiencecommercial auto claimsgeneral liability claimsbodily injury claimsproperty damage claimscritical thinkingproblem solving

Soft Skills

oral communicationwritten communicationcustomer serviceinterpersonal skillsattention to detailmultitaskingorganizational skillsdecision makingjudgmentplanning