Registered Nurse II | Virtual Operations | Full Time (Nights)
Houston Methodist
Cypress
Administrative Assistant
Houston Methodist
part-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
Tech Stack
Cypress
About the role
- Provide prompt and personalized service to all patients and respond to nurse call system
- Answer incoming telephone calls for the unit and transfer as appropriate
- Facilitate and support effective throughput with timely communication
- Greet patients and visitors; assist with directions, information and guidance
- Communicate pertinent patient care and family data to health care team and escalate issues as needed
- Organize unit workflow, paperwork, and pro-actively problem-solve
- Pull/print daily reports (daily shift report, charge nurse reports, handoff reports, My Daily Care Plan)
- Coordinate requests to Facilities Management/Maintenance and Biomed; round through unit to check environment and equipment
- Serve as in-house courier (retrieving blood, hand delivering labs, tele boxes, etc.)
- Assist with calls to physicians and their offices, bed management, transfer services, and transport for procedures
- Follow up calls for tests and procedures as directed by nursing staff
- Remove patient from system upon discharge or transfer and monitor/unit supply par levels
- Monitor and address unit noise level, respond to patient calls promptly, and report observations to licensed personnel
- Support initiatives to prevent pressure injuries, patient falls, and hospital-acquired infections
- Participate in performance improvement projects, shared governance, and own professional development
Requirements
- High School diploma or equivalent education (GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)
- Two years of secretarial/office experience, college/vocational training, or patient care
- Prior health care experience and/or medical terminology preferred
- BLS - Basic Life Support or Instructor (AHA) preferred
- Sufficient proficiency in speaking, reading, and writing the English language necessary to perform essential functions
- Ability to effectively communicate with patients, physicians, family members and co-workers with a customer service focus
- Ability to operate and troubleshoot equipment (fax, PC, printers, telephones, etc.)
- Highly proficient computer application skills
- Ability to escalate issues to staff and leadership as needed
- Ability to manage multiple priorities, organize workflow, and problem-solve with minimal supervision
- Ability to perform clerical tasks: answer phones, transfer calls, pull/print reports, remove patients from system upon discharge or transfer
