Channel Operations Associate

Houst

Channel Operations Associate managing and optimizing listings across platforms like Airbnb and Booking.com. Collaborating with teams to drive performance improvements and enhance client experiences.

Posted 7/20/2026contractRemote • 🇵🇭 PhilippinesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Listing Management and Quality Assurance, with strong Analytical Skills to derive insights from data using tools like Excel or Google Sheets. Excels in Internal Collaboration and Problem Solving to enhance operational workflows and deliver high-quality outcomes.

Highest-signal resume keywords

Listing ManagementData AnalysisQuality AssuranceProblem SolvingOrganisational Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data AnalysisListing ManagementQuality AssuranceAttention to DetailTime Management

Soft Skills

CommunicationProblem SolvingCollaboration

Tools & Technologies

ExcelGoogle Sheets

Industry Keywords

OperationsTech-Driven EnvironmentGuest Experience

About the role

Key responsibilities & impact

Listing Management: Take charge of the creation, updating, and maintenance of listings across multiple booking platforms, ensuring accuracy and appeal.
Quality Assurance: Uphold the highest standards by conducting thorough reviews of all listings, ensuring consistency and excellence in every detail.
Internal Collaboration: Act as a bridge between the Channels team and other departments, facilitating smooth communication and coordination.
Data Analysis: Use tools like Excel or Google Sheets to analyse listing and revenue performance, presenting actionable insights to improve outcomes.
Problem Solving: Proactively identify issues, troubleshoot platform challenges, and implement solutions to improve efficiency.
Operational Excellence: Refine team workflows, ensure timely delivery of tasks, and contribute to quarterly objectives.

Requirements

What you’ll need

Experience: 2-3 years in operations, listing management, or similar roles within a fast-paced, tech-driven environment.
Analytical Skills: Proficiency with tools like Excel or Google Sheets, with the ability to analyse data and extract actionable insights.
Detail-Oriented: Extreme attention to detail and a commitment to delivering high-quality work.
Problem Solving: A resourceful and proactive approach to identifying and resolving issues.
Organisational Skills: Strong time management abilities to handle multiple tasks and projects effectively.
Communication: Excellent written and verbal communication skills, with a proven ability to collaborate with diverse teams and stakeholders.
Passion: A genuine enthusiasm for delivering exceptional guest experiences and contributing to host success.
Fluent or business level English, written and spoken
You will also need:
A quiet, dedicated workspace
Headset with mic and webcam
Stable high speed internet with backup, minimum 5 Mbps
Laptop or desktop with at least quad core 2.5GHz CPU, 8GB RAM, 128GB SSD

Benefits

Comp & perks

This is a contractor role.
We do not provide government mandated benefits such as SSS, PAGIBIG or PhilHealth.
We do not provide equipment. You’ll need to meet the minimum tech requirements before starting.