Technical Support – Systems Administrator
Houst
full-time
Posted on:
Location Type: Hybrid
Location: Cape Town • 🇿🇦 South Africa
Visit company websiteSalary
💰 ZAR 18,000 - ZAR 20,000 per month
Job Level
Mid-LevelSenior
Tech Stack
PythonSQL
About the role
- Act as first point of contact for tech support queries from staff, logging and prioritising requests
- Manage user access across internal systems (Google Workspace, Front CRM, Notion, HubSpot, etc.)
- Maintain accurate records of systems, permissions, and processes
- Help link up internal and external systems to improve workflows
- Support the migration to new systems (like our Sales CRM) and optimise them post-launch
- Collaborate with the Data team to improve reporting and visibility
- Handle GDPR and privacy-related enquiries
- Suggest and implement tech-based process improvements across teams
Requirements
- Bachelor’s degree (or higher) in a related field such as Information Technology, Computer Science, Engineering, or Systems Management
- Passion for Technology and interest in the start up space
- A natural problem solver who loves building solutions for complex problems
- Strong time management and prioritisation skills
- A logical thinker who is good at trouble shooting
- Able to effectively communicate with stakeholders at every level of the business
- Ability to build ad-hoc workflows using no-code tools (e.g. Zapier, IFTTT).
- Confident with Python and SQL
Benefits
- Hybrid working: 2-3 days in our Cape Town office each week
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
PythonSQLno-code toolstroubleshootingdata reportingsystem migrationprocess improvementuser access managementworkflow optimizationGDPR compliance
Soft skills
problem solvingtime managementprioritizationlogical thinkingcommunicationcollaborationadaptabilityattention to detailstakeholder engagementcreativity
Certifications
Bachelor's degreeMaster's degree