About the role
- Own global operations strategy and execution
- Build scalable systems and processes that improve speed, cost, and quality
- Lead and grow high-performing, distributed teams
- Drive platform optimisation, dynamic pricing, and cost control
- Work closely with Product, Growth, and SLT to hit company-wide goals
Requirements
- 10+ years in operations (ideally in marketplace, proptech, or hospitality)
- Strong leadership experience across global teams
- Data-driven with excellent analytical and financial skills
- Obsessed with customer experience and operational excellence
- 25 days holiday
- Hybrid working (3 days in our London office, 2 days WFH)
- An extra day off for your birthday - because who wants to work on their birthday?
- Employee discounts – at heaps of restaurants, shops, gym memberships, cinema tickets and more
- Pawternity - We encourage proud parents of new pets to work from home to help their new member settle in
- Pension - We provide a pension scheme for all permanent employees
- MacBook - for business use
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
leadershipanalytical skillsfinancial skillscustomer experience focusoperational excellence