Case Manager Support Contractor
Housing Connector
contract
Posted on:
Location Type: Hybrid
Location: Dallas • Texas • 🇺🇸 United States
Visit company websiteSalary
💰 $25 per hour
Job Level
Mid-LevelSenior
About the role
- Provide user support for Community Hub and Housing Connector programs through one-on-one Zoom meetings, phone calls, and email.
- Coordinate and facilitate monthly community engagement activities, including trainings, feedback sessions, and partner meetings.
- Gather feedback, identify recurring themes, and share insights with the Community Partnerships Manager.
- Coordinate with the local Community Partnerships Manager for partner trainings and follow-up support.
- Track and document common questions, challenges, and user needs in spreadsheets and reports.
- Support the development of training materials such as FAQs, guides, and short video tutorials.
- Assist with communications such as newsletters, event coordination, and data reviews.
Requirements
- Independent Contractor (temporary)
- Approximately 10 weeks
- Part-time, approx. 20-25 hours a week.
- Work Schedule: Most project activities will need to occur during standard business hours, Monday through Friday, between 9:00 a.m. and 5:00 p.m. Central Time.
- Flexibility is available in how and when the work is completed outside of partner-facing interactions.
Benefits
- This contract position is not eligible for employee benefits.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
user supportcoordinationfacilitationfeedback gatheringcommunicationtraining developmentevent coordinationdata documentation