Product Manager
HouseAccount
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
SQL
About the role
- You’ll own the metrics and mechanics behind getting jobs completed.
- You’ll obsess over job-completion data, design and iterate on our provider nomination and matching logic, and use AI tooling to transform messy, real-world feedback into structured signals that improve the system over time.
- You’ll work side-by-side with engineering, mostly in the backend and data layer.
- Defining and tracking metrics like match → contact → scheduled → completed, fulfilled vs dropped, and provider completion rates.
- Partnering with engineering to tweak and test nomination logic.
- Using AI tools to turn unstructured SMS threads and provider/homeowner feedback into structured sentiment and features that feed our models.
- Designing when and how we reach out to homeowners and providers (timing, content, state changes)
- Writing clear tickets that connect experiments directly to job-completion and customer satisfaction metrics.
- Digging into cohort and funnel analyses to understand why jobs are dropping and where we can intervene.
- Collaborating with founders, ops, sales, and CS to turn what they’re seeing on the ground into experiments in matching, messaging, and routing.
Requirements
- 3 to 6 years of experience in Product Management (or similar analytical/product role) at an early stage startup or fast-moving product company
- Proven track record owning a metric (conversion, completion, retention, etc.) and moving it with product changes
- Comfortable working closely with engineers on backend systems, data pipelines, and stateful workflows
- Hands-on with analytics and experimentation tools (e.g., SQL/Metabase/Looker/Amplitude, A/B testing, funnel analysis)
- Experience using LLMs/AI for classification, summarization, sentiment, or feature extraction from text is a strong plus
- Familiarity with marketplaces, logistics/dispatch, gig/on-demand, or other systems where matching and completion matter is a plus
- You’ve worked in early-stage environments before or want to. You’re comfortable with ambiguity and like helping shape the product, not just manage it
- Bias toward action: you’re willing to make a call, ship, and learn rather than wait for perfect information.
Benefits
- Competitive salary
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
product managementanalyticsA/B testingfunnel analysisdata pipelinesstateful workflowsLLMsclassificationsummarizationsentiment analysis
Soft skills
collaborationproblem-solvingadaptabilitycommunicationbias toward actionownershipanalytical thinkingcustomer satisfaction focusexperiment designambiguity management