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Specialty Pharmacy Care Coordinator
House RxSpecialty Pharmacy Care Coordinator improving medication accessibility and affordability for patients. Liaising with care team and processing pharmacy claims in a remote setting.
About the role
Key responsibilities & impact- Complete prior authorizations
- Source financial assistance on behalf of patients
- Process pharmacy claims
- Coordinate medication dispensing and shipping
- Dispensing functions including medication ordering, labeling and ensuring proper verification is complete
- Improve the patient experience by answering questions and requests via phone
- Act as a liaison between the patient, their provider and the pharmacist
Requirements
What you’ll need- You have mastered all the core pharmacy technician skills, such as processing claims and dispensing medications, and are ready to expand your career
- You are comfortable engaging with patients, providers, and all members of the care team both in-person and over the phone
- You have experience navigating specialty medication benefits investigation, prior authorization, and financial assistance
- You are excited about working in a start-up environment and helping to build workflows and processes from the ground up
- You enjoy learning new technologies and are proficient in some common pharmacy software systems (QS1, ComputerRx, PioneerRx, WAM, etc). Bonus points if you have worked in EMR systems (EPIC, Cerner, NextGen, etc) or specialty pharmacy systems (Therigy, Asembia1, ScriptMed, etc)
- You are familiar with specialty medications, including medications used in autoimmune, endocrinology, and oncology. Willingness to learn therapeutic areas you are not familiar with is great
- You are a creative problem solver interested in positively impacting each patient’s pharmacy experience
- You are an initiative taking individual contributor who can also promote teamwork and collaboration amongst colleagues
- Pharmacy technician, licensed practical nurse or similar licensure as may be required in the applicable state
- Technician registration or licensure in State of employment, national certification as CPhT is preferred.
Benefits
Comp & perks- Paid time off
- Generous parental leave
- Comprehensive healthcare, vision and dental benefits
- Competitive salary and equity stake
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
processing claimsdispensing medicationsprior authorizationfinancial assistancemedication orderinglabelingverificationspecialty medication benefits investigationpatient engagementworkflow development
Soft Skills
creative problem solvinginitiativeteamworkcollaborationcommunicationpatient experience improvementadaptabilitycustomer serviceinterpersonal skillsengagement
Certifications
CPhTpharmacy technician licensurelicensed practical nurse licensuretechnician registration