House Rx

Product Manager

• Identify problems that deserve our investment and effectively articulate the problem, the impact on the business, and the level of investment this problem deserves. Collaborate with the rest of the Product, Engineering & Design teams to develop the best roadmap for the business.
• Facilitate and drive action throughout the entire product development process: identifying a problem, collaborating with others to develop the simplest solution possible, documenting requirements, and driving clarity and context for the engineering team, culminating in a successful product launch.
• Empower your team to move fast and iterate quickly. Ensure that the engineering & design teams you work with have the context they need to make quick decisions about the project as they go. Empower the team, fostering a culture of collaboration, continuous learning, and healthy debate and discussion.
• Be willing to go above and beyond. Our team is at the nexus of bringing together ideas and making them a reality, and that involves a relentless focus on quality and a personality that thrives on creating community, delivering value, and improving oneself.
• Stay up-to-date with industry trends and emerging technologies to identify opportunities for ongoing innovation & improvement.

Senior Product Manager – Platform

Project Manager

• Join House Rx as a Shared Services Project Manager, where you will play a pivotal role in enhancing access and affordability of specialty medications for patients.
• Primary leader of customer facing calls, accountable for the completion of implementation steps
• Implementation project management through customer calls, timely follow up, and use of project management tools
• Responsible for coordination with sales and program manager team to bring visibility to implementation progress and blockers
• Coordination with leadership to drive implementation process efficiencies for credentialing, IT workstream, and other implementation related activities
• Support for initiatives and related project work
• Ensure our clinic partners maintain adequate inventory & supplies to meet the needs of their patients
• Work with clinic teams to streamline processes and workflows in coordination with clinical operations team
• Manage any issues with patient prescription attainment, including tracking packages, troubleshooting carrier issues, and monitoring work queues as assigned.
• Troubleshoot issues with claim processing, payment processing, equipment function (barcode scanners, label printers) and escalate to internal resources as appropriate
• Triage support issues related to our PMS Platform for new and existing clinic partners
• Act as a liaison between the patient, provider and our operational team to effectively and efficiently resolve issues.

Shared Services Project Manager

Marketing

• Define and own the brand identity, ensuring a consistent and empathetic voice that resonates with patients managing chronic, complex conditions.
• Lead a complete overhaul of the House Rx website to better reflect our technical maturity and serve multiple stakeholders
• Work closely with the commercial and customer success team to make sure our customer-facing materials tell the House Rx story in a compelling and consistent way
• Provide oversight and strategic leadership to our Director of Events to make sure House Rx’s presence at conferences and other events has a high ROI
• Develop high-quality content to establish House Rx as the clear thought leader in Medically Integrated Dispensing (including peer-reviewed journal contributions that serve as durable tools for commercial teams)
• Oversee PR efforts to secure earned media in healthcare and tech publications
• Systematically publish research, benchmarks, and trend analyses to defend the clinical/operational value of the MID model
• Partner with the People team to drive recruiting marketing efforts and craft employee experiences that drive culture and commitment

VP, Marketing

Controller

• Take full ownership of the company’s accounting function, ensuring accurate financial reporting, robust internal controls, and smooth month-end and quarter-end closes while setting the standard for financial excellence.
• Lead the company’s first financial audit, driving preparation, coordination, and communication with external auditors.
• Contribute to company-wide financial strategy, ensuring accounting processes align with business goals and growth plans.
• Develop and document revenue recognition policies and accounting procedures in line with GAAP.
• Evaluate and enhance financial systems (currently QuickBooks Online) and recommend tools to support future growth.
• Manage cash flow, banking operations, and reconciliations with precision and reliability.
• Oversee outsourced tax partners.

Manager

• Establish and maintain strong, collaborative relationships with key stakeholders
• Tailor communication to suit various audiences
• Proactively address concerns raised by clinic stakeholders
• Supervise daily operations, manage schedule adherence, and maintain a high-energy culture
• Regularly monitor communication channels, task queues, and documentation to identify potential operational gaps
• Distinguish between program-related and operational issues and take ownership of investigations
• Participate in operational reviews with internal teams to maintain alignment
• Lead assessments of the operational implications of customer requests

Senior Product Manager – Platform

Shared Services Project Manager

VP, Marketing

Controller

Clinical Services Manager