General Manager

House Doctors

General Manager managing operations, sales, and staff for House Doctors of Amherst. Overseeing daily field operations and working closely with ownership to drive growth.

Posted 6/14/2026full-timeAmherst • New Hampshire • 🇺🇸 United StatesMid-LevelSenior💰 $45,000 - $90,000 per yearWebsite

About the role

Key responsibilities & impact

Working closely with the business owner to set and achieve business goals
Own the day-to-day execution of jobs on the dispatch calendar including estimates, remodeling jobs, and handyman jobs
Lead a team of Technicians, Estimators, Project Coordinators and Apprentices to efficiently manage and execute customer jobs
Ensuring high-quality execution for all customer jobs; monitoring post-job satisfaction of customers and proactively addressing any issues that arise
Working with owners on completion of staffing tasks including recruiting, hiring, training, retention and staff scheduling
Maintaining and monitoring all information related to sales, estimates, job/truck and other operational details in Service Titan CRM for accuracy
Performing office responsibilities including the purchasing of supplies and maintaining an organized workspace
Overseeing relationships with customers, realtors, property managers, maintenance reps within companies’ target markets to increase sales and measure the return/effectiveness of these activities
Manage, and oversee relationships, and work done by sub-contractors to ensure operational efficiency
When necessary, visit potential jobs/customers to create estimates for work
When necessary, assist Technicians on jobs in the field

Requirements

What you’ll need

3+ years of experience as a General Manager, or similar leadership role conducting similar activities to what's listed above
2+ years of experience leading teams to complete projects from start to finish with exceptional customer experiences
Excellent verbal & written communication skills
Strong desire to help others excel and hit goals
Valid driver's license

Benefits

Comp & perks

Bonus based on performance
Company car
Competitive salary
Free uniforms
Training & development

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

project managementcustomer relationship managementestimatingstaff schedulingoperational efficiencyjob executionsales monitoringpurchasing suppliesteam leadershipjob estimation

Soft Skills

communicationleadershipproblem-solvingcustomer serviceteam collaborationorganizational skillstrainingrecruitingretentiongoal-oriented

Certifications

valid driver's license