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APAC Benefits Specialist
Houlihan LokeyAPAC Benefits Specialist administering benefits and leave programs at Houlihan Lokey, a global investment bank. Supporting compliance, enrollments, leave administration, payroll, and employee communications.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in benefits administration, compliance with APAC laws, and effective communication with employees and stakeholders. Proficient in managing benefits processes, data maintenance, and partnership across departments to ensure accurate benefits delivery.
Highest-signal resume keywords
Benefits AdministrationAPAC Region ComplianceMicrosoft Excel ProficiencyCustomer Service ExcellenceWorkday Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Benefits EnrollmentEligibility VerificationData MaintenanceCompliance TrackingLeave Program AdministrationOnboarding ProceduresOffboarding ProceduresAudit ExperienceRisk Benefits ManagementPension Program Management
Soft Skills
Attention to DetailTime ManagementDiligenceMultitaskingTeam Collaboration
Tools & Technologies
Microsoft OfficeHRISWorkday
Certifications & Qualifications
Bachelor's DegreeCIPD Level 5
Industry Keywords
Financial ServicesGlobal Team ExperienceEmployee BenefitsLeaves of AbsenceBenefits Communication
About the role
Key responsibilities & impact- Respond to employee inquiries about benefit plans, enrollments, status changes, and general benefits matters
- Ensure accurate benefits enrollment and eligibility information for payroll and carriers
- Support tracking and delivery of compliance requirements under benefits laws and regulations
- Facilitate benefits procedures for onboarding new hires and offboarding departing employees
- Manage data and administrative tasks for benefit renewals, including risk benefits, health, and pension programs
- Administer internal benefits communications and maintain benefits content
- Serve as subject matter expert for leaves of absence under the direction of Global Benefits leadership
- Administer leave programs, review leave requests, determine eligibility, and verify certifications in compliance with policies and country-specific regulations
- Coordinate with payroll to ensure accurate pay during leave
- Work with employees to obtain complete documentation for timely review
- Partner with Payroll, HRIS, HCG Operations, and Legal to execute benefits and leave programs
- Assist with benchmarking research, enrollment and eligibility audits, data maintenance, and other assigned duties
Requirements
What you’ll need- Knowledge of benefits and applicable laws in the APAC Region
- Experience working in a global team
- Exceptional customer service, strong attention to detail, excellent communication and time management skills
- Diligent and persistent in follow-up and able to manage tasks with minimal supervision
- Ability to multitask and meet tight deadlines
- Ability to build partnerships across departments, work well on a team, and work independently
- Willingness to do what it takes to get the job done
- Proficient with Microsoft Office, especially Excel
- 3+ years’ experience in benefits administration
- Bachelor’s Degree or CIPD level 5
- Previous experience in a Financial Services firm preferred
- Previous experience with Workday preferred