Travel Administrator – Global Travel Program

Houlihan Lokey

Travel Administrator supporting execution and optimization of corporate travel program across regions. Collaborating with HR, Accounting, and suppliers for compliance and user experience.

Posted 7/31/2026full-timeLos Angeles • California, Illinois, Massachusetts, Texas • 🇺🇸 United StatesMid-LevelSenior💰 $29 - $36 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing global travel programs, ensuring compliance with policies while tailoring training and support to diverse regional needs. Proficient in data analysis and reconciliation, with a focus on enhancing user experience across travel and expense platforms.

Highest-signal resume keywords

Global Travel Program ManagementConcur/NEO Platform AdministrationAdvanced Analytical SkillsTraining and Change ManagementCross-Cultural Communication

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Financial ReconciliationData InterpretationDashboard CreationPolicy ComplianceUser Engagement Tracking

Soft Skills

Attention to DetailStakeholder ManagementMulti-Region CoordinationEffective Communication

Tools & Technologies

ConcurNEOOnline Booking ToolsExpense Platforms

Industry Keywords

Global Travel PoliciesTravel Program GovernanceCorporate Card TransactionsTraveler SatisfactionFraud Risk Investigation

About the role

Key responsibilities & impact

Support the centralized online travel program across multiple regions (Americas, EMEA, APAC)
Ensure consistent application of global travel policies while accommodating regional requirements, including HUB updates
Partner with the Head of Global Travel and EMEA Travel Lead, HR, and Accounting to maintain alignment with business objectives
Develop and deliver global training programs for travel tools, policies, and processes (e.g., Concur, NEO, OBT platforms)
Tailor training content to regional audiences, accounting for language, culture, and local practices
Create scalable resources (e.g., webinars, job aids, onboarding modules)
Track training completion, adoption metrics, and user engagement globally
Administer and maintain global travel platforms, including Concur and NEO
Support online system enhancements, updates, and global rollouts
Troubleshoot system issues and partner with vendors and internal IT for resolution
Drive adoption and optimize user experience across booking and expense platforms
Add arrangers to employees’ travel profiles when requested
Complete weekly and monthly reconciliation of corporate card transactions across regions, ensuring accuracy and policy compliance
Investigate discrepancies, fraud risks, or out-of-policy spend and coordinate resolution
Support integration between travel and expense for reporting consistency
Act as an escalation point for complex travel online booking issues, working with TMC and regional teams
Ensure consistent traveler support standards globally
Partner with internal stakeholders on VIP traveler needs and service expectations

Requirements

What you’ll need

Understanding of global travel program structure and governance
Advanced analytical and reporting skills (Excel, dashboards, data interpretation)
High attention to detail, particularly in financial reconciliation and compliance
Effective cross-cultural communication and stakeholder management
Ability to manage multiple regions, priorities, and time zones
Training and change management capabilities
Systems-oriented mindset with experience in platform administration
Experience with Concur/NEO adoption and system utilization
Proven ability to meet credit card reconciliation accuracy and cycle time goals
Track record of maintaining high traveler satisfaction (global surveys/NPS)

Benefits

Comp & perks

Competitive benefits package and career opportunity
Discretionary incentive compensation