Hotelbeds

Key Account Manager

Hotelbeds

full-time

Posted on:

Location Type: Office

Location: Cancun • 🇲🇽 Mexico

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Job Level

Mid-LevelSenior

Tech Stack

Tableau

About the role

  • Analyze client productivity to find new opportunities to grow TTV, OM, and revenue to exceed targets.
  • Drive client acquisition activities.
  • Develop relationships with key travel agent partners.
  • Align strategy with wider sales and internal teams.
  • Negotiate, implement, and track key commercial agreements.
  • Represent the company at client conferences, trade shows, and industry events.
  • Participate in strategic planning, reporting, and customer relationship management.
  • Act as a liaison between internal and external customers.
  • Conduct on-site sales calls with travel agent partners (some overnight travel required).
  • Maintain and grow commercial relationships while achieving targets.
  • Regularly interact with clients to develop strong commercial relationships and act on opportunities.
  • Serve as the main contact point for assigned clients.
  • Analyze client performance to increase sales and prevent churn.
  • Generate new business opportunities through product connections, market expansion, and promotion of key business lines.
  • Proactively manage assigned accounts for sales and profitability growth.
  • Focus on the development of existing clients.
  • Identify and assess clients’ critical needs.
  • Master distribution rules to ensure optimal product distribution.

Requirements

  • Advanced Sales Experience: Minimum 3–5 years in the travel industry with a proven track record in sales.
  • API Knowledge: Strong understanding of XML and AIF workflows, plus core business rules.
  • Data Analysis: High proficiency in data analysis; Tableau experience preferred.
  • Problem-Solving & Negotiation: Skilled in resolving complex issues and securing favorable outcomes.
  • Interpersonal & Communication: Strong relationship-building and stakeholder influence across all levels.
  • Collaboration: Team-oriented and resourceful in achieving shared goals.
  • Creativity & Innovation: Ability to craft innovative strategies and drive client growth.
  • Industry Knowledge: Solid grasp of both B2B and B2C online travel distribution.
  • Self-Motivation: Highly driven and results-focused.
Benefits
  • Attractive benefits package
  • Opportunity to work within an innovative, engaging, and multicultural environment.
  • Opportunity to build strong and lasting business relationships and friendships from around the world.
  • Opportunity in developing your career locally or within one of our beautiful working locations across the globe.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
sales experiencedata analysisAPI knowledgeXMLAIF workflowsTableaunegotiationproblem-solvingcommercial agreementsclient acquisition
Soft skills
interpersonal skillscommunicationrelationship-buildingcollaborationcreativityinnovationself-motivationteam-orientedresourcefulnessstakeholder influence